Human Resources Operations Manager

Job Description

Job Description

HR Operations

Manage the complete employee lifecycle including recruiting support, onboarding, employment changes, and offboarding.

Maintain employee personnel files, HR documentation, and records in accordance with legal and company requirements.

Administer and maintain the HRIS (ADP), ensuring employee records remain accurate and up to date.

Process employee status changes, salary adjustments, incentives, referrals, and employment documentation.

Maintain HR shared drives, employee folders, onboarding records, and HR documentation.

Compliance & Employment Law

Ensure compliance with all federal, state, and local employment laws including FLSA, DOL, EEOC, USCIS, E-Verify, and I-9 regulations.

Partner with legal counsel on employment matters, investigations, policies, restrictive covenant agreements, and compliance issues.

Manage employee document retention in accordance with legal requirements.

Ensure proper classification of employees and independent contractors (W-2 vs. 1099).

Policies & Standard Operating Procedures

Develop, maintain, and update HR policies, employee handbooks, telework policies, equipment policies, training policies, and employee manuals.

Maintain onboarding, offboarding, and HR operational SOPs.

Coordinate annual handbook reviews with legal counsel and HR vendors.

Benefits Administration

Administer employee benefit programs including medical, dental, vision, HSA, FSA, COBRA, life insurance, and retirement plans.

Coordinate annual Open Enrollment including employee meetings, communications, and enrollment processing.

Serve as liaison with benefit providers including Hub International, Cigna, HealthEquity, Merrill Lynch, and ADP.

Process benefit enrollments, qualifying life events, terminations, and payroll deduction audits.

Maintain employee benefit communications and educational materials.

Employee Relations & Performance Management

Support managers with employee relations matters, coaching, and performance concerns.

Assist with performance improvement plans (PIPs), disciplinary actions, and employee documentation.

Coordinate and administer the annual performance review process.

Conduct employee check-ins and support employee engagement initiatives.

Subcontractor Administration

Manage onboarding and documentation for independent contractors and subcontractors.

Prepare subcontract agreements, consulting agreements, amendments, and modifications.

Coordinate background investigations and required compliance documentation.

Maintain subcontractor records and period-of-performance tracking.

Qualifications

Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).

5+ years of progressive Human Resources experience.

Experience supporting a government contractor preferred.

Strong knowledge of federal and state employment laws.

Experience administering ADP Workforce Now or similar HRIS.

Experience managing employee benefits and Open Enrollment.

Knowledge of I-9, E-Verify, FLSA, EEOC, COBRA, ACA, and DOL regulations.

Excellent organizational, communication, and problem-solving skills.

Ability to manage confidential information with professionalism and discretion.

Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.

JTSi has a proven track record for successfully delivering mission critical Professional Services to the Public & Private Sector industries. We deliver quality services at equitable rates and focus on constant improvement in all areas of our operation, with a strong commitment to meeting our customer’s needs.

Company Description

JTSi has a proven track record for successfully delivering mission critical Professional Services to the Public & Private Sector industries. We deliver quality services at equitable rates and focus on constant improvement in all areas of our operation, with a strong commitment to meeting our customer’s needs.