Solution Architect - Loyalty & Marketing Platforms

Solution Architect – Loyalty & Marketing Platforms

Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation.

Location: Remote Contract: 4-6+ months

Position Summary: Seeking an experienced Solution Architect to design scalable, cloud-native applications supporting loyalty, marketing, customer engagement, and enterprise integration initiatives. The ideal candidate will bridge business and technology teams, translating complex requirements into secure, high-performing solution architectures.

• Design end-to-end application solutions using layered, microservices, and event-driven architectures.
• Lead API and integration design using REST/JSON, messaging, and streaming technologies.
• Collaborate with business, product, marketing, and engineering teams to define solution roadmaps.
• Architect customer data flows across CRM, CDP, loyalty, and marketing platforms.
• Evaluate technology options and provide recommendations based on scalability, performance, security, and cost.
• Ensure adherence to enterprise architecture standards, governance, and compliance requirements.
• Support AWS cloud adoption and modernization initiatives.

Required Qualifications:

• 10+ years of experience in Solution Architecture, Application Architecture, or Software Engineering.
• Strong understanding of:
  • Layered, Microservices, and Event-Driven Architectures
  • REST API Design, Integration Patterns, and Data Modeling
  • AWS Cloud Services (EC2, S3, RDS, DynamoDB, Lambda, Containers)
  • Customer Data Platforms (CDP), CRM, and Customer Journey Concepts
  • Real-time and batch integration patterns
  • Non-functional requirements (performance, scalability, security, availability)
• Experience working with Agile delivery teams and enterprise stakeholders.

Preferred Qualifications:

• Experience in Loyalty, Marketing Technology (MarTech), or Customer Engagement platforms.
• Knowledge of Kafka, AWS MSK, Airflow, or ETL/Data Pipeline solutions.
• Familiarity with GraphQL, Salesforce, Adobe, Braze, or similar platforms.
• Understanding of TOGAF principles and enterprise architecture governance.
• Knowledge of GDPR, CCPA, consent management, and customer data privacy.
• Travel, airline, hospitality, or loyalty program domain experience is highly desirable.

Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.