HCSS Sr. Business Coordinator (Patient Services)

Temporary Position

Job Summary:

To manage, coordinate, and directly support the administrative and business management, and/or staff activities within a Process/Department. (Ability to think & act on own initiative in providing process management of financial, human resource, and administrative support functions.)

Major Duties / Critical Tasks:

(Financial related tasks)

• Maintains financial stability of Process through effective and accurate inventory control and cost analysis.
• Compiles and prepares detailed financial, statistical, and annual reports for Process/Department.
• Prepares comparative analysis reports and statements reflecting variations in expenditures and revenues.
• Conducts cost studies and monitors Process' charge structure/billing system.
• Monitors the Process' accounts receivable and posting of revenues.
• Analyzes financial data and initiates appropriate action when necessary.
• Develops and maintains annual accounting and budget reports.
• Identifies variances in expenditures and makes recommendations for resolution.
• Participates in Process budget discussion and develops Process budgets.
• Participates in service center business plan discussions and develops business plans based on decisions made by the service center's operational leader.
• Trains others in financial duties and responsibilities.

(HR related tasks)

• Provides staff assistance in the development and interpretation of Human Resources policies and procedures.
• Facilitates the development of process/area policies & procedures ensuring compliance with applicable rules and regulations.
• Serves as departmental liaison with Human Resources in regards to employee disciplinary and grievance issues.

(Customer Service)

• Works with customers to provide improved reports.
• Ability to anticipate needs and scheduling of Executives as related to projects and intervene to acquire information as necessary.
• Responsible for administrative support tasks at the executive level.
• Ensure smooth and seamless service in the executive office, managing day-to-day activities.
• Ability to think independently and make decisions as necessary.
• May interface with leadership at UT Components, city, and/or state government agencies or outside vendors.

(Miscellaneous)

• Stays current with applicable policies, procedures, rules and regulations
• Recommends, initiates, and facilitates the collaborative development of team process change and new programs.
• Provides team support regarding technical expertise, problem resolution/troubleshooting, training, coaching, and team facilitation.
• Assists in Process projects by coordinating activities, maintaining records, and reporting on status.
• Initiates action plans to develop skills and knowledge that will provide team/area leadership and direction.
• Good overall knowledge of "expert" skills listed below and good overall knowledge of Non-Exempt Administrative Support role skills.
• Adheres to internal controls and reporting structure.
• Responsible for ordering and distributing supplies
• Performs related duties as required.
• This is a contract position through UTMB HealthCare Systems Staffing (the UTMB in-house staffing agency). There are no benefits associated with this position.

Preferred Skill/Competency:

• Knowledge of Epic, Office 365, Webtrax, Adobe Pro, other standard UTMB software and applications, general ease with learning new software, comfortable with a very fast-paced work environment with competing priorities. Independent decision-making.
• Ability to multitask.
• Excellent communication and organizational skills.
• Must work well both independently and as part of a team.
• Self-motivated.
• Ability to actively listen and professionally communicate with others to achieve mutual goals.
• Skilled in customer interactions.
• Ability to provide administrative direction and management to support systems.
• Ability to effectively communicate both verbally and in writing.

Required Education / Experience:

• Bachelor's degree, or equivalent and 2 years of office related experience.

Equipment:

• Standard office equipment

Physical Demands/Working Conditions:

• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, hand/finger dexterity, and type on a computer keyboard. Specific vision abilities required by this job include regularly working on a Visual Display Terminal (VDT), close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Includes intermittent physical activity such as bending, reaching and lifting up to 10 pounds.
• The employee is regularly required to talk or hear.
• Noise level in the work environment is usually moderate.

Compensation:

• Hiring Range: $26.00