Revenue Cycle Specialist Front-End

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission – it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not‑for‑profit, charitable health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, we provide inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted “Best Place to Work” for 7 years in a row. Revenue Cycle Specialist Front‑End We are searching for a talented Revenue Cycle Specialist Front‑End. $2,000 new‑hire sign‑on bonus for this position. (Rehires termed more than 1 year also eligible)* Hours: 32 hrs Shift: Day/Evening shift, 11:00 am – 7:30 pm, 3:00 pm – 11:30 pm with weekend and holiday rotation Location: St. Luke’s Hospital – New Bedford, MA A Career at Southcoast Health Offers You A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision of the Team Leader, handle patient registration, insurance verification, pre‑registration, and point‑of‑service collections. Ensure accurate patient data and educate patients on financial responsibilities. Provide financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination. Offer customer service, regulatory compliance, and collaborate with clinical and revenue cycle teams. Provide on‑site coverage at public arrival desks and the Emergency Department. Qualifications High school diploma or equivalent plus additional courses or training. Associate’s degree preferred. Medical Terminology Certificate preferred. Excellent communication and interpersonal skills. Strong computer skills, including medical based programs. Proficiency with Word, Excel, and other software programs preferred. Over three years related health care experience, including work with third‑party payers preferred. CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) encouraged. Must be fully vaccinated against seasonal influenza and COVID‑19, or be exempt by signing a statement certifying you are choosing to be exempt from vaccination upon hire. Compensation Pay rate will be determined based on level of experience. Pay Range USD $17.86 – $28.76 per hour. Rotation Schedule Requirement Every other weekend and every other holiday. #J-18808-Ljbffr Southcoast Health