Lead Yard Associate

Job Description

Job Description

Company Overview: Truss Craft of Montana, a Mead Lumber Company is a leading provider of products for professional contractors, builders, and remodelers. With 50+ operating locations across nine Midwestern states, we are proud to be 100% employee-owned and ranked as the 12th largest building material supplier to professional builders in the U.S. At Mead Lumber, we strive to create a team that works and succeeds together every day in an authentic, team-oriented setting.

Why Join Us?

• Employee Ownership: As a 100% employee-owned company, you will have a stake in our shared success.
• Work-Life Balance : Enjoy flexible scheduling options that support your lifestyle.
• Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.

Job Summary:  The Lead Yard Associate is responsible for supervising loaders, pullers, and drivers while supporting daily yard operations. This role includes training employees on proper product loading, unloading, delivery, and storage procedures, as well as reinforcing customer service expectations and safe work practices. The Lead Yard Associate ensures operational efficiency, accuracy, and safety while maintaining a productive and team-oriented work environment.

Key Responsibilities:

Yard Operations & Organization

• Assist with overseeing daily yard operations to ensure efficiency, organization, and productivity.
• Coordinate receiving, unloading, and proper storage of incoming products and materials.
• Assist with dispatching deliveries and coordinating daily delivery schedules.
• Oversee and assist with building, staging, and preparing loads for customer pickup and delivery.
• Maintain an orderly and organized yard.
• Ensure security and control of materials entering and leaving the yard.
• Maintain knowledge of products stored in the yard.
• Report directly to the Assistant Manager regarding daily operations, staffing needs, and operational concerns.

Safety

• Follow and reinforce all company safety procedures.
• Inspect equipment, loads, and material handling practices to ensure a safe work environment.
• Promote safe loading, unloading, and equipment operation practices.

Customer Interaction

• Maintain product knowledge to assist customers effectively.

• Assist customers with material selection, loading, and order fulfillment.
• Resolve customer concerns, including complaints and warranty issues, or escalate them to management when necessary.

Employee Leadership

• Assist with coordinating daily work assignments and directing yard employees.
• Monitor daily work activities to ensure tasks are completed safely and efficiently.
• Provide guidance and constructive feedback to yard employees.
• Train employees on receiving, loading, unloading, delivery procedures, and safe work practices.
• Reinforce customer service standards and company procedures.
• Communicate employee performance concerns and operational issues to the Assistant Manager.
• Assist with training drivers on safe loading, unloading, and delivery practices.

Desired Skills, Knowledge, and Qualifications:

Education & Experience

• High school diploma or GED required.
• One or more years of yard, warehouse, or related experience preferred.
• Forklift certification required.
• Valid CDL license preferred.

Skills & Competencies

• Ability to analyze problems, determine root causes, and implement effective solutions.
• Strong verbal and written communication skills.
• Ability to assess situations, prioritize tasks, and make timely, sound decisions.
• Ability to recommend improvements that support business objectives.
• Ability to maintain confidentiality of proprietary information.
• Ability to safely operate equipment such as forklifts, trucks, and other yard machinery.
• Knowledge of building materials and related procedures.
• Self-motivated with a positive attitude and strong work ethic.

Working Environment & Physical Demands

• Regularly required to communicate effectively with employees, peers, and customers while maintaining a safe work environment.
• Specific vision abilities required include close vision.
• Work environment noise levels are frequently noisy.
• Occasionally exposed to outdoor conditions and dust.
• Frequently required to walk and occasionally sit.
• Occasionally required to lift and/or move up to 50 pounds.
• Occasionally exposed to moving mechanical parts.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer.  We also offer our employees competitive pay as well as the benefits listed below:

Additional Benefits Include:

• Medical, Dental, and Vision Plans

• 100% Employer Paid Group Term Life, AD&D, and STD
• Additional Voluntary Life, AD&D, and LTD
• Paid Time Off & Holiday Pay
• Flexible Spending Accounts
• 401(k) Plan
• Scholarship & Tuition Assistance Programs
• Employee Assistance Program

Equal Employment Opportunity: Mead Lumber Company is an Equal Employment Opportunity Employer. We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.