Shift Manager

Shift Supervisor

Reports To: Restaurant Manager

Purpose: To assist in managing shifts toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.

Responsibilities:

• Assist the Restaurant Manager or Assistant Manager in running a shift
• Execute Arby's Systems daily to insure a clean, organized restaurant, prepared to deliver Quality, Food, Fast and Friendly
• Insure Team Members receive the appropriate training
• Work positions to provide service to our guests
• Operate in accordance with established performance, profits and operating standards as set out in the OSM and Employee Handbook
• Supervise and motivate Team Members to perform to their highest possible level of ability
• Have a good working knowledge of all equipment, and assume responsibility for preventative maintenance of a restaurant
• Maintain high standards of service throughout the operational day by demonstrating management by example
• Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits
• Communicate openly and honestly with subordinates, superiors, and all others about plans, progress and problems
• Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward company objectives. Create an atmosphere of "Esprit de Corps"
• Responsible for increasing sales and making a profit
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Education/Experience:

Preferred: 6 Months of experience in the restaurant industry

Job requires lifting up to 40lbs, stacking cases of product and moving them in the walk in cooler/freezer to ensure FIFO. As well some lifting may be a shoulder height as required in the walk in cooler, freezer, storage and for setting up/moving equipment.