Patient Service Representative
$18.25 per hourVillageMD
Job Title
Patient Service Representative (PSR)
Job Description
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
Essential Functions/Responsibilities
Greeting and welcoming patients
Organizing and coordinating patient in-take and other appointments
Accurately enters/updates patient information in system
Assisting patients with completion of paperwork when necessary
Scanning, updating and filing medical records
Answering phone calls, questions, etc. in a prompt and polite manner
Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
Handling cash and co-payments accurately and responsibly
Providing outstanding customer service to every patient
Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.
Qualifications
A High School Degree or GED
Happy, welcoming, and can-do attitude with patients and coworkers
Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred
Excellent verbal, written, and interpersonal communication skills
Detail-oriented and a team player
Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
Flexible/adaptable nature to work in a continuously evolving environment
Passion for helping others in a healthcare environment
Ability to effectively interact with physicians, patients and other staff members
Bilingual language skills required or preferred based on site location.
Physical Requirements
Ability to sit and stand for periods of time. Heavy computer use required.
Standard Office Technology in a Window based environment preferred.
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Pay Rate: $18.25 per hour
The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at
VillageMD- ...Patient Service Representative I Integrated Medical Professionals - We are the largest multi-specialty urology focused practice in the country. Our doctors and staff are committed to providing the highest level of quality medical services available. Join our team for...SuggestedWork at officeShift workAfternoon shift
- ..., mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing... ...and makes corrections, as needed. 5. May screen and schedule patient appointments, schedule referrals of special testing or doctors...SuggestedFull timeTraineeshipWork at officeLocal area
$19 per hour
Overview Patient Services Representative Job Location: 4250 Hempstead Turnpike Bethpage, NY Job Type: Full-Time (Mon and Weds 11am-7pm, Tues and Thurs 7am-3pm and Friday 10am-6pm ; 40 hours per week. Will further discuss work schedule during interview.) Salary: $19.00/hour...SuggestedFull timeWork at office- Marcus Dental Care is looking for a Patient Service Representative in Huntington, New York to join our clinical team by providing a high level of patient care and satisfaction while operating in a team‑based environment. We take pride in providing comprehensive, personalized...SuggestedWork at officeFlexible hours
$17 - $22 per hour
...Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology... ...better healthcare experience. When you join usas a Patient Service Representative ,you will be joining a dedicated team of professionals who...SuggestedHourly payWork at officeImmediate startWeekend work- ...delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score... ...Metro Vein Centers is seeking a patient-focused Patient Service Representative (PSR) to support front desk operations in a fast-paced outpatient...Work at office
$23.84 per hour
...Patient Registration Representative Good Samaritan University Hospital | West Islip, NY Be the Calm in the Storm In our Level II Trauma Center, you are the first point of contact for patients in their moment of greatest need. This isn't just data entry; it's about...- ...Patient Access Representative, Financial Clearance The Patient Access Representative, Financial Clearance, supporting pre-registration services located in Commack, NY, is a key member of the Patient Access Services team. Acts as quality control for inpatient elective...Work at office
$20 - $23.13 per hour
...Job Title: Patient Representative/Front Desk Receptionist Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved...Hourly payFull time$24 - $30 per hour
...Job Title Hospital Patient Financial Services Representative Job Description Under the direction of the Hospital RRC Supervisor/ Manager, the Hospital Patient Financial Services (PFS) Representative is responsible to review all assigned third-party and/or patient...Contract workWork at officeCatholic Health Service
Melville, NY2 days ago$41.78k - $64.34k
...When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range...Hourly payWork at officeNorthwell Health
Huntington, NY2 days ago$20 per hour
...Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts... ...errors Monitor Medicaid/healthy options coupons to assure services are billed within expected timeframes Bill all...Hourly payWork at officeLocal areaMed-Metrix
Melville, NY22 hours ago$41.78k - $64.34k
...Compensation accounts receivable with payers, adjusters, and legal representatives. Manage high-volume work queues, prioritize tasks... ...may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated...Hourly payNorthwell Health Physician Partners
Melville, NY22 hours ago$25 - $35.31 per hour
...Meeting House Lane Medical Practice, PC and SB Administrative Services. Responsibilities: Audits records to ensure proper... ...information to properly bill provider services for hospital patients. Supplies correct ICD-10-CM diagnosis codes on all diagnoses...Hourly payFull timePart timeWork at officeTrial periodShift workStony Brook Medicine
Commack, NY4 days ago- ...Patient Access Representative As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare... ...delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting...Full timeWork at office
JAG Physical Therapy
Bohemia, NY22 hours ago $17.75 - $26.12 per hour
...Scheduling appointments Handling physician correspondence Preparing patient charts for visits Contacting insurance companies for referrals... ...and oral communication skills to enhance population specific service, team collaboration and analytical problem solving Can...Work at officeCatholic Health Service
West Islip, NY2 days ago$19.78 - $24.72 per hour
...duties to ensure efficient work flow and patient care. Job Duties & Essential... ...for their appointment. Schedule any services or procedures as needed. Obtain/retrieve... ...The physical demands described here are representative of those that must be met by an employee...Full timeWork at officeImmediate startNight shiftWeekend workNeurology Services
Commack, NY22 hours ago$19.51 - $24.37 per hour
...of a busy practice. You are the first point of contact with the patients. Essential Job Functions: Perform all necessary... ...arrival. Schedule patient appointments. Schedule any services or procedures as needed. Maintain/prepare patient charts and...Hourly payFull timePart timeWork experience placementWork at officeImmediate startShift workStony Brook Medicine
Commack, NY1 day ago$20 per hour
...When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range...Hourly payTemporary workWork at officeMonday to FridayShift workNorthwell Health Physician Partners
Commack, NY8 hours ago$25 - $28 per hour
...Endodontic Patient Coordinator Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond... ...patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is...Hourly payWork at officeShift workAfternoon shiftEarly shift$25 per hour
.... Catherine of Siena Hospital, affiliated with Catholic Health Services of Long Island, is located in Smithtown, NY on a beautiful 110-... ...We have been recognized in superior care in stroke and sepsis patients, have also recently attained Center of Excellence in Bariatric...Work at office$17 - $21 per hour
...Illinois, Missouri, Minnesota, and California. Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our...Hourly payFull timeTemporary workPart timeWork at officeLocal areaMonday to FridayFlexible hoursWeekend workWeekday work$20 - $25 per hour
...job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program,... ...will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator...Full timeFlexible hoursNight shift- Aspen Dental Group in Commack, NY, is seeking a Patient Coordinator (Patient Experience Coordinator) to provide front office support and build trust with patients through compassionate service. You will participate in a four-week training program and support scheduling...Work at office
$19 - $21 per hour
Position Summary Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively... ...provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients...Hourly payPart timeWork at office- ...excellent communication skills and be able to handle a variety of tasks including scheduling appointments, answering phones, and managing patient records. The receptionist will work closely with the dental staff to ensure a smooth and efficient office operation....Work at office
$21 - $23 per hour
...consistently met. Qualifications & Requirements Experience: 1–3+ years of related office experience in order processing, customer service, or sales support. Technical Skills: Prior order entry experience required. Proficiency in Microsoft Office (Word, Excel,...Contract workWork experience placementWork at officeMonday to FridayPrideStaff
Commack, NY1 day ago$23 - $25 per hour
...Job Description Job Description Altus is a full-service fire and life safety services platform. We offer a complete suite of... ...Life Safety family of companies, is looking for a Service Sales Representative r to join our team! This role is responsible for converting...Hourly payWork at officeStandard Fire Protection
West Babylon, NY13 days ago$18.25 per hour
Job Overview The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all incoming patients at CityMD. The role includes registering patients, coordinating with the team, conducting paperwork, answering calls, verifying...Hourly payPart timeWork at officeLocal areaFlexible hours$19.5 - $24.37 per hour
...Job Summary: Responsible for the coordination of the front reception area in regards to the professional services while ensuring the highest level of patient satisfaction and care. Essential Job Functions: Perform all necessary receptionist duties including the answering...Hourly payFull timePart timeWork at officeShift workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative. Be the first to apply!
- hospital customer service representative Deer Park, NY
- customer service representative data entry Deer Park, NY
- client service specialist Deer Park, NY
- customer success specialist Deer Park, NY
- service agent Deer Park, NY
- e-commerce customer service representative Deer Park, NY
- customer advisor Deer Park, NY
- employee relations assistant Deer Park, NY
- customer associate Deer Park, NY
- customer relations specialist Deer Park, NY