Director of Training

Company Description Thomas & Thomas Enterprises DBA Laynes Chicken Fingers is a growing restaurant organization dedicated to serving high-quality chicken finger meals in a friendly, efficient environment. The company focuses on consistent guest experiences, streamlined operations, and strong community connections across its locations. Team members are encouraged to contribute ideas that improve service, training, and operations. The organization values integrity, professionalism, and a commitment to developing its workforce. As the company expands, it is investing in structured training and leadership development to support long-term growth.Role Description The Director of Training is a full-time, on-site role based in Tyler, TX, responsible for leading all training initiatives across the organization. This role designs, implements, and maintains training programs for restaurant operations, guest service, food safety, and leadership development. The Director of Training will create and update training materials, manuals, and digital content, and deliver training sessions through classroom, on-the-job, and blended learning methods. Daily responsibilities include partnering with operations leaders to assess training needs, monitoring training effectiveness, and refining programs to improve performance and consistency across locations. The role also oversees training schedules, coordinates new hire onboarding, supports franchise or new store openings, and manages training-related budgets and resources. The Director of Training will coach managers on effective employee development practices and help build a culture of continuous learning.QualificationsCandidates should possess strong Training & Development and Training skills, with experience designing and delivering structured learning programs.Candidates should possess Curriculum Development skills, including creating training materials, guides, and standardized operating procedures.Candidates should possess Employee Training skills, with a track record of coaching, mentoring, and onboarding team members in a fast-paced environment.Candidates should possess Budgeting skills related to training programs, including managing training costs, resources, and schedules.Candidates should bring excellent communication, facilitation, and presentation skills, with the ability to work effectively with diverse teams and leadership levels.Candidates should have strong organizational and project management abilities, with attention to detail and the capacity to manage multiple training initiatives simultaneously.Experience in restaurant, hospitality, or retail operations, including multi-unit training leadership, is highly beneficial.A bachelor's degree in Education, Human Resources, Business, Hospitality Management, or a related field, or equivalent relevant experience, is preferred.