Information Technology Technician

Information Technology Technician

Priority Charter Schools - Morgan's Point Resort, Texas

Job Description

Job-Type: Full time Reports to: Executive Director of Operations Wage/Hour Status: Non-Exempt Duty Days Assigned: 236 Job Goal: The Information Technology Technician is responsible for providing day-to-day technical support for Priority Charter Schools' technology infrastructure, devices, and users. This position assists staff and students with technology needs, maintains accurate inventory records, prepares and deploys devices, manages user accounts, and supports the overall operation of the district's technology systems. The IT Technician works under the supervision of the Director of Technology or Executive Director of Operations and serves as a frontline resource for technology-related issues throughout the district.

Qualifications

Education/Certification: •High school diploma or GED required. •Associate degree or technical certification in Information Technology preferred. •Experience supporting Windows, ChromeOS, Google Workspace, and basic networking. •Ability to troubleshoot hardware and software issues. •Strong organizational and recordkeeping skills. •Excellent customer service and communication skills.

Essential Duties and Responsibilities

• Technology Inventory and Asset Management
• Device Deployment and Management
• User Account Administration
• Technical Support
• Network Support
• Technology Maintenance
• Documentation and Reporting
• Other Duties

Knowledge, Skills, and Abilities

•Knowledge of computer hardware and software systems. •Knowledge of Google Workspace administration. •Knowledge of Chromebook management. •Basic understanding of network infrastructure and troubleshooting. •Ability to maintain accurate inventory records. •Ability to prioritize tasks and meet deadlines. •Ability to work independently with minimal supervision. •Ability to lift and move technology equipment weighing up to 50 pounds.

Performance Expectations

Success in this position requires maintaining an accurate technology inventory, timely deployment of devices, effective user support, proper management of email and user accounts, and prompt resolution of technology issues. The IT Technician is expected to proactively identify and address technology needs while ensuring district assets are properly tracked and maintained.

Benefits

•Salary (district salary schedule plus stipends for extra duties) •Health Insurance, including major medical, dental, vision, and life. •TRS retirement pension benefits

Job Requirements

• At least 1 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Joyce Deocampo
• 275 FM 2483
• Morgan's Point Resort, Texas 76513-5547
• Phone: View phone number on click.appcast.io
• Email: View email address on click.appcast.io