Contracts Execution Analyst

Contracts Execution Analyst Location: Franklin Lakes, NJ Duration: 12 Months Contract Total Hours/week: 40.00 (Mon‑Fri) Shift: 1st Shift This role reports to the Manager, Contract Execution and is responsible for maintaining accurate contract pricing and membership for GPO agreements, local and direct contracts, in accordance with company policies, and for providing detailed pricing information to customers, distributors, and client sales teams. Essential Responsibilities Prepare dealer notifications and notify servicing distributors of all contract pricing and membership information, including new contracts, renewals, addendums, extensions, and expirations as defined by contract policy. Proactively operationalize the contract renewal process, utilizing contract reports to help drive discussion with sales managers and/or business units around approaching contracting expirations. Load and process new business/renewal contracts and addendums efficiently and accurately in order to meet customer expectations. Ensure that proper guidelines are enforced, and approvals are received, as defined by the Business units. Maintain contract pricing, making changes or additions to pricing based on the request of the Business Units and/or Sales Managers to maintain market competitiveness. Perform price comparisons, identifying any gaps, and communicate to requestor before executing in SAP. Serve as functional investigator for submitted service complaints related to direct contract pricing. Collaborate with responsible contract administrator(s) and/or membership team to resolve complaints and document into the complaints database. Significant collaboration with our distributor and GPO partners to drive change around our contracting processes in order to facilitate effective policies and procedures that will deliver sustainable results. Assist leadership with creating and implementing governance processes to ensure standardization and efficient contracting policies, procedures, and processes to harmonize all aspects of contract execution and operations with the appropriate flexibility to meet customer/market needs and dynamics across all business offerings. Resolve chargeback errors for contract specific error types, including membership error types for local contracts, in accordance with OLA(s) and SLA(s) utilizing advanced technical skills to assist in analyzing outstanding chargeback disputes. Support and propose continuous process/system improvement initiatives across the Commercial Contract Operations teams while playing an active role on work stream teams and projects. Be accountable for key metrics; KPI(s) (key performance indicators), SLA(s) (service level agreements), and IIG(s) in order to meet the strategic goals of the organization. Identify and understand key areas of change management with the ability to recognize and communicate the impact of change to Contract Operations; ability to resolve any customer pricing related issues and perform sales analysis when necessary (BI sales reporting, price calculations, flat credit process, etc.). Collaborate with Contract Offer Development team and sales managers, ensuring proper documents/signatures are in place before contracts are executed in SAP. Ongoing collaboration with membership team, ensuring GPO customers are properly attached to qualified pricing tiers. Coordinate dispute information with Chargeback Analyst and distributor partners as needed to resolve contract error discrepancies. Manage follow up communications with distributors to ensure errors are resolved on the front end. Manage and resolve all distributor and sales rep adhoc inquiries (phone/e‑mail) in a timely manner. Responsible for maintaining all contract membership related training material and updating desktop procedures to support management. Document any identified gaps in contracting procedures and work with the commercial contracting team leaders and managers to find resolution. Qualifications 3+ years of experience in commercial contract operations and/or related areas. General understanding of the end‑to‑end commercial contract operations management. Experience in ERP (SAP) and reporting (Business Intelligence) systems. Proficient technical skills in MS Access and MS Excel solutions. Strong communication and customer‑centric skills in order to adapt to customer needs while maintaining client’s values. Demonstrates working knowledge of principles of key business metrics and analytical techniques/tools, including their application in effective contract execution. Proven ability to quickly establish credibility, trust, and support within all levels of organization. Analytical problem solver with the ability to evaluate key business drivers and develop clear solution recommendations. Ability to plan, organize, and manage a variable workload and meet schedules with accurate results. Innovative thinker with ability to drive change and effectiveness through automation and process excellence. Ability to work well independently in a team environment, be self‑motivated and multitask while achieving expectations. Education BA/BS degree required. Key Competencies Customer Focus Action Oriented Drive for Results Teamwork Process / Operational Effectiveness Organizational Agility #J-18808-Ljbffr MillenniumSoft Inc