Arcade Supervisor

Stars and Strikes Family Entertainment Center is seeking an Arcade Supervisor who is ready to be part of a high volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Arcade Supervisor, you would be assisting in the overall operations of our state‑of‑the‑art gamerooms. Our game rooms feature arcade games, virtual reality, laser tag, and bumper cars, as well as other attractions. This position will work directly with the Arcade Manager to meet and exceed sales goals, assist in running the full retail‑style prize center, analyzing and understanding game payouts, as well as training and maintaining team members for a variety of positions, all while ensuring that we exceed our guest's expectations and deliver an exceptional experience. What we’re looking for: 1-2 years of supervisor experience Experience in retail or sales is a plus Friendly and professional demeanor Ability to analyze reports and proficiency with excel Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus Responsibilities: Creating an exciting and fun atmosphere to ensure a great experience for our guests Achieve arcade and attraction sales Ensure redemption store inventory levels and displays are in line with company standards Prepare and manage team member schedules and assignments of specific duties Assist in recruiting and hiring team members Developing and overseeing employee training on POS, service protocols, and operational standards throughout the location Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family‑owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Health & 401k Benefits Paid‑time off Free bowling, laser tag & gameplay! Company‑wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. #J-18808-Ljbffr Stars and Strikes Family Entertainment Center