Support Staff

Support Staff Position

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Support Staff position for ASM/Oak Park Ice Rink. Under general supervision of the facility's Operations Manager, this position will perform a variety of skilled and unskilled activities involved in the operation and maintenance of the facility's general operations.

Essential Duties and Responsibilities

Include the following. Other duties and responsibilities may be assigned.

• Zamboni driver (if applicable), ice maintenance and ice repairs
• Customer service functions which includes greeting customers, cashiering, distributing skates and assist customer
• Assist customers with Pro Shop merchandise and purchases
• Assist with Arena events and setup conversions
• Custodial duties include cleaning of restrooms, taking out trash, and vacuuming/moping facility
• Other duties as assigned

Supervisory Responsibilities

No supervisory responsibilities for this position.

Skills and Abilities

Strong customer skills; Must possess good written and verbal communication skills; Must be available to work variable hours, including nights, weekends, and holidays; Ability to work independently with little supervision. Ability to handle difficult, sometimes emotional, situations with the public and guests in a calm and professional manner.

Computer Skills

Basic computer skills are required for this position.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or GED
• Must be at least 18 years of age

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Compensation

The pay rate for this position is $16.75

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.