Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Associate (Store #305)

Smokers Host #305

Job Description

Job Description

Job Title: Customer Service Associate (CSA)

FLSA Status: Non-exempt

Summary

Receives cash from customers or team members in payment for goods or services by performing the following duties.

 

Essential Duties And Responsibilities included the following (other duties may be assigned):

Inspect all outside areas to include:  the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.

 

Inspect all inside areas to include:  the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.

 

Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.

 

Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.

 

Makes change and issues receipts or tickets to customers.

 

Records amounts received and prepares reports of transactions.

 

Work another team member’s shift if they fail to come to work or until a replacement is found.

 

Reads and records totals shown on cash register tape and verifies against cash on hand.

 

Quotes price and describes features of items for which money is received.

 

Gives cash refunds or issues credit to customers for returned merchandise.

 

Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.

 

Prepare new register drawer with the proper change fund.

 

Understand money handling procedures outlined in the training manual.

 

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or team members of organization.

 

Mathematical Skills

Ability to calculate figures and amounts such as discounts, proportions, and percentages.  Count and verify change funds.  Count and verify cigarette inventory.  Ability to verify the count and price of any vendor delivered merchandise.  

 

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

 

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear.  The team member frequently is required to walk.  The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers.  The team member is occasionally required to sit.  The team member must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and distance vision.

 

 

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the team member is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.  The activity level is often fast paced.  Customer and team member relations can often be perceived as negative issues.

 

 

Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Customer Service Associate (Store #305) in Monticello, IN vacancy
  •  ...supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and...  ...Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal... 
    Suggested
    Full time
    Part time
    Local area
    Remote work
    Weekend work
    Afternoon shift

    Advance Auto Parts

    Monticello, IN
    1 day ago
  •  ...Time Retail Sales Consultant, you'll help customers stay connected by recommending the latest...  ...* Valuable sales and customer service experience * A supportive team environment...  ...with customers and deliver an awesome in-store experience * Recommend AT&T products, devices... 
    Suggested
    Extra income
    Full time
    Part time
    Local area
    Work from home
    Flexible hours
    Weekend work
    Afternoon shift
    Weekday work

    Prime Communications

    Monticello, IN
    4 days ago
  •  ...Sales Associate The Sales Associate is a position that effectively and professionally...  ...interacts and builds relationships with our customers. To provide our customers with total...  ...Effectively operates and maintains approved store equipment. Ensure proper safety,... 
    Suggested
    All shifts
    Shift work

    Family Express

    Monticello, IN
    2 days ago
  •  ...work in the Meat department and provide customer service.Demonstrate the company's core values of...  ...able to communicate with customers and associates. Make clean, neat, and friendly impression on customers. Unload and store merchandise, prepare and display foods in... 
    Suggested
    Weekend work

    Kroger Family of Companies

    Monticello, IN
    2 days ago
  •  ...work in the Meat department and provide customer service. Demonstrate the company's core values of...  ...able to communicate with customers and associates. Make clean, neat, and friendly impression on customers. Unload and store merchandise, prepare and display foods in... 
    Suggested
    Full time
    Part time
    Flexible hours
    Weekend work

    Kroger

    Monticello, IN
    5 days ago
  •  ...Select and gather products for customers' on-line orders in the most efficient...  ...cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers...  ...Online Grocery Pick- Up associate communicates any substitutions or... 
    Full time
    Part time
    Local area
    Flexible hours

    Kroger

    Monticello, IN
    4 days ago
  • $15 - $17 per hour

     ...Representative is responsible for assisting customers and contractors, by providing quotes and...  ...company standards of excellent customer service. An Inside Sales Representative must...  ...minimize shrinkage of inventory and protect the store against shoplifting and internal theft.... 
    Hourly pay
    Full time
    Temporary work
    Part time
    For contractors
    Work experience placement
    Work at office
    Local area
    Flexible hours

    RP LUMBER

    Monticello, IN
    5 days ago
  • $45k - $55k

     ...building material products and services to contractors, developers,...  ...accomplished by identifying target customers, making calls, visiting job...  ...as Senior Management to meet store goals for volume and...  ...information. Qualifications Associate's degree (A. A.) or equivalent... 
    Full time
    Temporary work
    Part time
    For contractors
    Work at office
    Local area
    Flexible hours

    RP Lumber

    Monticello, IN
    1 day ago
  •  ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment...  ...at check out for customers · Associate will strive for at least five...  ...specials. · Return merchandise to store shelves. · Gather bascarts and return... 
    Seasonal work
    Local area

    Kroger Family of Companies

    Monticello, IN
    2 days ago
  • $69k

     ...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera... 
    Remote work
    Work from home
    Flexible hours

    HMG Careers

    Reynolds, IN
    2 days ago
  •  ...leading sales and marketing services company in the consumer goods...  ...mass, club, drug, convenience store, and home improvement channels...  ..., insight analysis, and customer targeting that always hit the...  ...CROSSMARK employs more than 20,000 associates worldwide in offices in the U... 
    Weekly pay
    Extra income
    Permanent employment
    Part time
    Casual work
    Worldwide
    Monday to Friday
    Flexible hours

    CROSSMARK

    Monticello, IN
    5 days ago
  • $40k - $50k

     ...player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Receptionist - State...  ...a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required. Requirements:... 
    For contractors
    Work at office
    Relocation package
    Flexible hours

    State Farm

    Monticello, IN
    3 days ago
  •  ...Family Dollar - 701 North Market Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions at cash register; Keep the store well-stocked and tidy; Receive merchandise and unload trucks; Maintain clean and safe store environment... 

    Family Dollar

    Monon, IN
    2 days ago
  • Benefits Bonus based on performance Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development 401(k) matching Health insurance Company Overview Kory Arvin - State Farm Agent an innovative and dynamic force in the insurance industry...
    Relocation package
    Flexible hours

    Koryarvin

    Monticello, IN
    4 days ago
  • $60k - $80k

     ...people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and... 
    For contractors
    Work at office
    Relocation package
    Flexible hours

    State Farm

    Monticello, IN
    3 days ago
  •  ...here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections,... 
    Hourly pay
    Work at office
    Monday to Friday
    Night shift

    Superior Auto, Inc.

    Monticello, IN
    2 days ago
  • Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the d

    Kroger

    Monticello, IN
    2 days ago
  • Job Search Results Certified Since 2011 We use cookies and similar technologies to analyze site usage and improve your experience. To learn more about these technologies and how we use them, please see our Privacy Policy. To opt-out, select "Opt Out" in this banner...

    Soliant

    Monticello, IN
    4 days ago
  • $60k - $80k

     ...RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals....  .... Detail-oriented and able to multitask. Experience in customer service or sales preferred. How to Apply: Please... 
    For contractors
    Work at office
    Flexible hours

    State Farm

    Monticello, IN
    3 days ago
  •  ...choice for job seekers like you.  RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and...  ...communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.... 
    Work at office
    Relocation package
    Flexible hours

    Kory Arvin - State Farm Agent

    Monticello, IN
    11 days ago
  • $15 per hour

     ...expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in...  ...from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto... 
    Hourly pay
    For contractors
    Flexible hours

    State Farm

    Monticello, IN
    3 days ago
  •  ...Client Service Professional/Receptionist Helping others is what we do best here, which means you will get to see the impact of your...  ...working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong... 
    Seasonal work
    Work at office
    Flexible hours

    H&R Block

    Delphi, IN
    19 hours ago
  • $60k - $80k

     ...insurance ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Kory...  ...to our daily business operations and customers' success. You grow our agency through...  ...proactively marketing relevant products and services. Grow your career as you better... 
    For contractors
    Work at office
    Flexible hours

    State Farm

    Monticello, IN
    3 days ago
  •  ...people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and... 
    For contractors

    Kory Arvin - State Farm Agent

    Monticello, IN
    2 days ago
  •  ...Health insurance Role Description As Account Associate - State Farm Agent Team Member for Kory...  ...to our daily business operations and customers’ success. You grow our agency through...  ...proactively marketing relevant products and services. Grow your career as you better your... 
    Work at office
    Flexible hours

    Koryarvin

    Monticello, IN
    2 days ago
  •  ...Take the next step as our new PayPal Customer Support Specialist to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible... 
    Flexible hours

    TradeJobsWorkforce

    Buffalo, IN
    1 day ago
  •  ...Step into American Airlines Customer Service Agent and support smooth travel and on-time operations. In this role, youll assist passengers, coordinate ground tasks, and follow safety procedures, staying on schedule and working with care. Success comes from people who... 

    TradeJobsWorkforce

    Buffalo, IN
    5 days ago
  •  ...Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate... 
    Weekly pay
    Flexible hours
    Shift work

    TradeJobsWorkforce

    Buffalo, IN
    2 days ago
  •  ...As a Virtual Customer Care Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your...  ...proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to... 

    TradeJobsWorkforce

    Buffalo, IN
    2 days ago
  •  ...Were looking for a Kelly Services Customer Service Rep to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-... 
    Flexible hours

    TradeJobsWorkforce

    Buffalo, IN
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate (Store #305). Be the first to apply!