HVAC SERVICE TECHNICIAN

Job Description

Job Description

HVAC SERVICE TECHNICIAN
Gonzales, LA

If you're a proven HVAC seller who wants to be paid for the whole job, not just the lead, this role is built for you. Our client, a growing, family-owned residential HVAC company (not private-equity-backed), pays 20% commission when you sell the work and perform it yourself, including your own equipment sales. There's a guaranteed hourly floor behind it, a capped daily call load, and a clear path to dispatching from home once you've shown you can run your own board.

THE BASICS
Location: Gonzales, LA
Pay: 100% commission with a guaranteed $20/hr minimum on weeks the company doesn't supply enough leads. You earn 20% on work you sell and perform yourself (10% for the sale plus 10% for the work), and 2–4% on jobs you turn over to the sales team. [Expected earnings range: TBD]
Service Area: About a 15-mile radius from the shop
Schedule: 8 a.m.–5 p.m. with a 1-hour lunch as the baseline. Realistically, it's 7 a.m.–6 p.m. during the busy season (roughly March through December), with a slower pace from January to early March. Expect 4–5 scheduled calls per day, with 4 as the target on a regular day.
On-Call: One week per month, Friday to Friday. There's no new dispatch after 8 p.m. on weeknights except true emergencies. Weekend on-call hours are 9 a.m.–5 p.m. on Saturday and Sunday, capped at 4 calls per day. The rotation moves to a primary-plus-backup model as the team grows.
Reports To: [Owner]

WHAT YOU'LL DO

• Diagnose, repair, install, and sell residential HVAC systems and services. This is a full hybrid role, not just working tickets a salesperson hands you.
• Run 4–5 service calls a day within the service area
• Present repair and replacement options to homeowners clearly and honestly, following the company's sales process
• Close and install your own equipment sales, or turn leads over to the sales team when that's the better fit
• Complete all sales and service paperwork correctly and promptly
• Attend the 7 a.m. daily huddle at the shop until you've earned home dispatch. Once you're consistently hitting your KPIs, you'll dispatch from home and come in just 1–2 times a week.
• Take your turn in the on-call rotation
• Deliver a customer experience that earns trust and referrals

WHY SERVICE TECHNICIANS LIKE WORKING HERE

• Family-owned, not private-equity backed
• 20% commission when you sell and perform the work, including equipment you sell and install yourself
• Turnover commission (2–4%) on leads you generate for the sales team, so you still get paid when you hand a lead off
• $20/hr guaranteed minimum if lead flow falls short, which means you're protected when the company doesn't hold up its end
• 100% employer-paid health, dental, and vision for employees, with spouse and dependents available at your own cost
• PTO that starts after 90 days and grows with tenure
• Take-home company vehicle for techs who live within about 30–45 minutes of the shop
• Earned independence: hit your numbers and you dispatch from home
• A capped call load, so you can do each job right instead of rushing
• On-call only one week a month, with no new weeknight dispatch after 8 p.m. except emergencies
• Uniforms and basic tools provided, with tools that break from normal work use repaired or replaced
• Optional company tablet
• Leadership that's been in the trade for decades and is still learning alongside the team

WHAT WE'RE LOOKING FOR

Required:

• Proven residential HVAC sales track record. This is the top priority: the company can teach its process and technical skills, but it can't teach sales.
• 2–5 years at a larger HVAC company with established processes
• Documented sales performance, such as "$1M tech" or "$2M tech" recognition or production reports
• Comfortable working in attics, crawlspaces, and Louisiana heat
• Coachable team player who's good with customers and open to learning. Know-it-alls need not apply.
• Your own basic hand tools, if you're coming from a technical background
• Must live within or near the service area
• Able to work the standard schedule and on-call rotation above
• Able to pass a background check, driving record check (MVR), and drug screen. This is a zero-tolerance policy, including marijuana during off hours.

Nice to Have (not required):

• Comfort Advisor or sales tech title at a larger company with formal sales processes
• Hands-on HVAC diagnostic and repair experience
• Military background
• Prior outdoor or physically demanding work, such as lawn care or landscaping