Customer Service Rep

Customer Service Rep

Location: Largo FL

Pay Rate: $17 - $19/Hr DOE

Job Overview: Providing complex rehab equipment and custom-adapted wheelchairs to people needing manual or power chairs in their daily living.

Requirements

• 5 years of customer service experience
• Detail Oriented
• Basic computer skills
• Business phone skills
• Must have work history of direct customer service experience, "medical intake" experience with knowledge of third-party funding. Experience with Medicare, Medicaid, VA and Insurance is helpful to learn and grow in this position.
• History of working with staff in doctors' offices is helpful in order to obtain the required documentation to proceed with an order.

Responsibilities

• Taking calls from clients and confirming current information or creating new clients' files
• Making calls to clients or referral sources to schedule appointments.
• Following an intake format to make sure all relevant information is gathered at the time of the call.
• Accurate data entry of client information, appointment dates and related notes etc.

Schedule & Pay:

$17 -$19/ Hr

M-F 8AM -4:30pm

Education:

• High School diploma

Experience:

• Must have 3 years

Language:

Ability to understand, speak, and read English clearly.

Physical Demands:

About Express Employment Professionals At Express, we help people find jobs that fit their skills and career goals — and job seekers never pay a fee. We place associates in administrative, Commercial, and Professional roles. Benefits Available to Eligible Express Associates • Medical, Dental & Vision Plans • Prescription Drug Reimbursement • Life Insurance • Short-Term Disability • 401(k) Retirement Savings Plan • Holiday Pay (6 observed holidays) • Vacation Pay • Referral Bonuses