Youth Specialist

Job Summary To ensure all daily living needs and essential treatment services are provided to youth. This involves the implementation of following and adhering to all program scheduling, policies and procedures and staff utilizing Therapeutic Crisis Interventions (TCI) in all programs components and interactions. Job Responsibilities Maintain shift coverage and primary supervision and support of residential clients. Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures. Respond appropriately to emergencies including contacting appropriate staff and supervisors, interacting with police, fire, and medical personnel as needed. Perform daily maintenance duties such as cleaning and maintaining communal areas (hallways, kitchen, lounge, main office, computer room, staff bathrooms) and preparing/serving resident meals. Maintain thorough and accurate records, files, correspondence, and statistics; complete necessary documentation (hand‑written and computer based/data entry) in a timely, accurate, complete, and legible manner, including notations in the shelter log, bed roster, incident reports, late arrivals, sign‑in sheets, showers and laundry schedules, and any other forms used or directed by a supervisor. Perform intakes with new incoming clients, reviewing program agreements and rules, providing a building tour, and sharing information about local resources as provided in each program’s resource binder. Conduct regular rounds of the facility, inspecting client living quarters, bathrooms, common rooms, building entrances and exits. Maintain appropriate professional boundaries with clients and staff; respond to client requests; observe and adhere to client confidentiality standards. Ensure effective communication of priority information to all necessary staff and shifts; participate in staff and shift‑change meetings as required. Provide front‑desk and reception duties in a professional and courteous manner, including relaying timely and accurate messages; limit access to the facility to clients, staff, and authorized visitors and service providers. Other Duties Act as a role model – guiding clients and facilitating the development of daily living skills, self‑care, personal interaction, social relationships, and constructive time management. Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Candidate must have a minimum of a high school diploma or GED. Bachelor’s degree preferred. Computer skills and strong written and oral communication skills required. Bi‑lingual preferred. Must be flexible to work all shifts, including at least one weekend day. Work Environment This position is based at one of our Transitional Independent Living (TIL) Facilities; Residential programs for Runaway/Homeless youth between the ages16–20 or our Homeless Young Adults (HYA); a residential program for homeless young males between the ages21–24 (HYA). Position Type / Expected Hours of Work This position is in a 24/7 program. Additionally, evening and weekend hours will be required. Available shifts are based on program need. Shift Hours: 2 Morning shifts 7 am–3 pm, 2 Evening shifts 3 pm–11 pm, 2 Overnight Awake Shifts 11 am–7 am. Shifts will be assigned after completion of TCI & NEO (New Employee Orientation). Travel Occasional travel may be required. Physical Requirements Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. #J-18808-Ljbffr