Senior Supervisor, Data Center Critical Facilities

Job Summary The Senior Supervisor, Data Center Critical Facilities is responsible for overseeing day‑to‑day critical facilities operations within the data center, ensuring uptime, safety, and compliance with Equinix standards. This role leads front‑line teams, supports operational excellence, and partners closely with Engineering, Security, and Operations stakeholders to deliver a highly reliable customer environment. Responsibilities Lead and supervise Critical Facilities Technicians and Operators, ensuring 24x7 operational coverage and adherence to operational procedures Oversee daily operations of electrical, mechanical, HVAC, power, cooling, and life‑safety systems to maintain data center uptime Ensure compliance with Equinix safety standards, regulatory requirements, and operational policies Act as an escalation point for incidents, alarms, and abnormal conditions, drive root cause analysis and corrective actions Support preventive and corrective maintenance activities, including vendor coordination and change management Partner with Engineering, Construction, Security, and Customer Operations teams to support site initiatives and customer requirements Maintain accurate documentation, logs, and reports related to incidents, maintenance, and operational performance Coach, mentor, and develop team members, support performance management and training initiatives Participate in audits, inspections, and continuous improvement efforts to enhance operational resilience Qualifications 5+ years of experience in critical facilities, data center operations, or mission‑critical environments 2+ years of people leadership or supervisory experience in an operations or facilities setting Strong working knowledge of electrical and mechanical systems (UPS, generators, switchgear, chillers, HVAC) Experience responding to incidents and managing escalations in high‑availability environments Ability to work onsite, including nights, weekends, or on‑call rotations as required Strong communication, leadership, and cross‑functional collaboration skills Preferred Qualifications Prior experience in large‑scale data centers or colocation environments Familiarity with change management, CMMS tools, and operational reporting Relevant certifications (electrical, mechanical, facilities, or safety certifications) Experience supporting audits and regulatory compliance activities Pay / Salary Pay range: $103,000 - $155,000 annually (DA11 Dallas, USA). Benefits Employee Assistance Program available Health, life, disability, and voluntary insurance options Retirement plan participation Paid Time Off and paid holidays Benefits are subject to change EEO Statement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirsitive Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Artificial Intelligence in Hiring We use artificial intelligence in our hiring process. Learn more. Position Status This posting is a new position within our organization. #J-18808-Ljbffr Equinix