Cyber Resiliency Program Manager

Overview Cyber Resiliency Program Manager Job ID: 295262 | Location: Augusta University | Full/Part Time: Full Time Regular/Temporary: About Us: Augusta University is Georgia's innovation center for education and health care. Our mission and values guide our work and partnerships across campuses and the state. Job Summary Program Manager serves as the second-tier operational leadership to ensure CRC operations are conducted professionally and effectively. This position leads, trains, and mentors CRC Program Coordinator 1s and student assistants, and supports the CRC Director and Assistant Director, Operations CRC to ensure seamless operations. This position supports the development and implementation of the overall strategy, vision, mission, and goals for GCITC and its CRC programs and partnerships, ensuring consistency with the vision of the GCITC and the State of Georgia. This position also supports recruitment and retention of key partners and manages the customer pipeline and growth for GCITC CRC programs and partnerships. Responsibilities OPERATIONS AND PROGRAM MANAGEMENT: Manages the SAV (site assistance visit) program at the operational level, overseeing 2-3 CRC Program Coordinator 1 teams including up to 30 Student Assistants, while planning and executing 12-18 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams. Utilizes and trains teams on SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies. Uses analytical and advisory skills to lead vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies. Manages the CRC team's execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services. Develops and deploys skills in organization, team leadership, and operational planning to translate enterprise strategy into reliable, scalable execution of operations. COMMUNICATION, REPORTING, AND DATA SYNTHESIS: Aggregates and synthesizes data from CRC Program Coordinator 1 teams, pulls required metrics for the Assistant Director Operations, CRC, and produces structured reports and briefings for senior leadership, serving as the primary operational voice for SAV performance and impact. Translates data into strategic insight through a strong knowledge of SAV operations, reporting standards, metrics, and executive briefing processes. Utilizes advanced skills in communication, synthesis, and stakeholder engagement, as well as maintaining executive communication channels and representing subordinate teams to support leadership decision-making and business growth. LEADERSHIP AND PROFESSIONAL DEVELOPMENT: Manages 2-3 CRC Program Coordinator 1s FTEs and up to 30 Student Assistants, pulls and synthesizes data as directed by the Assistant Director, Operations CRC, and briefs senior leadership on program performance, risk, and growth. Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment. Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations. Supports executive decision-making to progress professional development toward Director-level responsibilities. OTHER: Perform other duties as assigned. Qualifications Required Bachelor's degree from an accredited college or university in information technology, computer science, cybersecurity or related field with a minimum of three years of cybersecurity team support experience. Preferred Master's degree in information technology, cybersecurity, business or related field of study Industry IT or cybersecurity related certification Knowledge of the cybersecurity industry, compliance frameworks, and team support or management One year of team leader experience Knowledge, Skills, & Abilities Knowledge: Proficient in Microsoft Office and other computer software/databases; Knowledge of cybersecurity principles and concepts Skills: Detail-oriented; Strong interpersonal, verbal, and written communication; Strong public speaking; Effective problem solving and analysis Abilities: Maintain confidentiality; Oversee, collaborate with, and motivate peers and staff; Interface with staff, customers, and stakeholders; Work in a fast-paced environment Shift/Salary/Benefits Shift: Days/M-F (Work outside of normal business hours may be required) Pay Band: B13 Salary: Minimum $68,500 annually; salary to be commensurate with qualifications within the established range. Recruitment Period: Until Filled Benefits: Augusta University offers a variety of benefits to full-time benefits-eligible employees. Conditions of Employment All selected candidates are required to pass a Background Check prior to starting. Depending on duties, a credit check, motor vehicle report, and other verifications may be required. All employees are responsible for safeguarding sensitive information per cybersecurity and privacy policies. Other Information Augusta University is a tobacco-free environment. Equal Employment Opportunity Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role. Do not include links here. #J-18808-Ljbffr