Account Manager
NPAworldwide
- Manage key large accounts within the organization.
- Serve as the primary point of contact for the accounts to maintain best-in-class customer service.
- Foster and maintain long-term relationships with clients.
- Partner with Program Managers to support new product development and design transfer opportunities.
- Build strong client relationships through regular communication.
- Gather information on assigned customers to facilitate account growth.
- Maintain contact with clients to identify new business opportunities.
- Develop quotes for new and ongoing client products.
- Develop schedules to support ongoing customer activities.
- Provide ongoing support to retain customer programs.
- Ensure prompt and accurate responses to clients' queries.
- Report to internal management on account status.
- Suggest company products/services that maximize client satisfaction.
- Partner with the Business Development office to strategize methods to win new value-based business.
- Coordinate with internal Program Managers to support new product development and design transfer opportunities.
- Mentor Associate Account Managers in the department.
- Maintain customer satisfaction while improving margins.
Vacancy posted 4 days ago
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