Insurance Coordinator

Insurance Coordinator

Community Healthcare of Texas has provided hospice and palliative care services since 1996. Our mission is to provide compassionate care for individuals living with serious illnesses while supporting their loved ones who care for them.

Community Healthcare of Texas is currently recruiting for an Insurance Coordinator.

Position Summary

The Insurance Coordinator supports the intake team by performing insurance eligibility and verification checks in addition to support the billing department.

Essential Functions

• Perform insurance coverage verification and eligibility, confirming billing details to facilitate seamless patient admission and financial process for all payor sources – Commercial, Medicaid, Medicare, and VA at time of referral
• Collaborate with the clinical team to ensure proper initial payor authorizations are obtained for commercial insurance patients
• Work with the clinical team to identify needed updates on patient payor sources or termed insurance in a timely/ongoing manner.
• Collaborate with Director of Finance and billing department to ensure proper billing.
• Regularly check that appropriate insurance contracts are in place for patients; identify and communicate to appropriate staff when a new insurance contract is needed.
• Provide monthly charity report to Senior Director identifying new/pending charity cases.
• Complete daily and weekly admission reports regarding insurance and missing documentation
• Assist in intake functions as needed and assigned to ensure proper billing
• Answer phones, route calls, take messages and answer questions as appropriate, data entry of referrals as needed.
• Perform miscellaneous job-related duties as assigned

Position Qualifications

• High School diploma or GED required; some college preferred
• 1+ year experience in a clerical setting
• Experience with insurance verification, and eligibility required
• Typing and PC skills required
• Experience in a healthcare setting strongly preferred

Benefits

• Competitive Pay
• Generous Paid Time Off Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Medical, Dental, Vision
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement Savings Plan
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Monday-Friday / 8:00am-5:00pm