Imaging Services Manager

GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an 'owner' of Genesis and keep our patients at the center of everything we do - always.


Position Details:

Work Shift:
Day Shift (United States of America)

Scheduled Weekly Hours:
40

Department:
Imaging Services Administration

Overview of Position:

Responsible for management and supervision of diagnostic radiology, support staff and special imaging areas including Computed Tomography, Nuclear Medicine, Ultrasound, Mammography & MRI. Participates in management of base site (and off-site locations as assigned), overseeing daily operations. Assures regulatory & accreditation standards are met on an ongoing basis. Assures quality control and quality assurance programs are maintained.
ESSENTIAL DUTIES
1. Oversees daily operations of imaging services provided on the respective campus including diagnostic radiology, Computed Tomography, Nuclear Medicine, Ultrasound, Mammography, MRI & PET imaging.
2. Participates in evaluation of equipment needs, recommending replacement and/or upgrades as appropriate.
3. Ensures charge master is updated as needed to reflect current services, coding and billing standards to maximize reimbursement.
4. Works with staff to assures regulatory & accreditation standards are met on an ongoing basis (American College of Radiology, Ohio Department of Health, FDA-MQSA, etc)
5. Assures radiation practices/policies are followed to assure patient, employee and visitor safety.
6. Assists in development and monitoring of operational, FTE and capital budgets.
7. Participates in interviewing/selecting/orienting and other employee developmental activities.
8. Assists in development and implementation of policies and procedures.
9. Participates in development of job competencies and performance goals to provide employees with clear performance expectations.
10. Develops employees in decision-making responsibilities and problem solving by reviewing alternatives and providing input to the creation of action plans or goals.
11. Assures clinical rotations for student imaging technologists (radiography, nuclear medicine & ultrasound) meets college and accreditation requirements.
12. Maintains effective working relationships with radiologists and physicians to assure their expectations and needs are being addressed.
13. Participates in marketing of imaging services to referring physicians and community as needed.
14. Effectively uses computer systems (such as HIS, RIS, PACS) to process, access and distribute appropriate department and patient procedure information.
15. Participates in quality assurance/quality control activities as required.

QUALIFICATIONS
1. Registered by the American Registry of Radiologic Technologists (or equivalent) in an imaging specialty and licensed by the State of Ohio in Radiology as required.
2. Minimum of five years experience in a supervisory capacity related to imaging services.
3. Excellent interpersonal, decision-making, facilitation, and conflict resolution skills.
4. Demonstrated excellence with listening, verbal and written communication skills.
5. Demonstrated leadership abilities to direct staff and manage daily work flow.
6. Maintains comprehensive knowledge of technical areas of responsibility and stays abreast of developments, trends, innovations and opportunities in diagnostic imaging services.
7. Ability to work independently and under pressure in a complex and changing working environment.
8. Demonstrated computer skills and knowledge of computer software related to electronic imaging and clinical information management.
9. Bachelor Degree required
10. CPR Certified


PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values:
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role...connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Ability to sit, stand, push, pull, bend, and walk for extended periods of time.
2. Ability to manipulate technical equipment including portable units, overhead tubes, monitors and other related accessories.
3. Ability to tolerate stress related to the mental and physical demands of the position.
4. Possess cognitive ability to assess situational needs and problem solve.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.