Lead Business Analyst

Job Summary Use analytical skills and judgment to identify, prioritize, structure and solve complex problems Work closely with customer to understand and define enterprise goals and objectives Immense contribution to sprint planning and estimation by highlighting dependencies, constraints, impact from a business standpoint Be the face of the team to the customer and act as a SME for all business and strategic needs Understand and use BA knowledge areas appropriately as required by the business problem Analyse business needs and solutions, devise strategies and facilitate stakeholder collaboration effectively and efficiently Validate and verify information to identify solution options that meet business needs Align the designed and delivered solutions with stakeholder needs Establish and implement effective requirement creation and management practices Champion requirements elicitation using proven techniques such as interviews, document analysis, workshops, use cases, scenarios, etc. Define the solution approach, identify business improvement opportunities, allocate requirements across solution components, and develop design options that achieve the desired future state Define software quality attributes, external interfaces, constraints, and other non‑functional requirements Monitor the market for technologies/processes to manage business analysis information Develop training materials and tips that stakeholders can leverage to improve their efficiency in using business analysis tools Work with large or multiple teams spanning functions, issues, locations, and time zones to coordinate roles, responsibilities and interdependencies Develop a network of Subject Matter Experts (SMEs) inside and outside the organization Develop an innovative approach for using new tools, templates and processes Develop engagement strategies to support organizational transformation Be able to assist in driving transformational programs for the organization/customer’s enterprise Key Responsibilities Business Value Pro‑active identification of business problems, constraints, dependencies that lead to tangible benefits to stakeholders Negotiate various options versus value delivered with stakeholders Stakeholder Engagement Champion written and verbal communication in and out of the client, specific to the engagement Requirements Engineering Develop and drive adoption of tools, templates, and/or processes for aligning requirements and design Mastery of several business analysis tools to elicit, document and manage requirements Solution Evaluation Use a combination of metrics and strategic analysis to pick and recommend appropriate solutions to the business problem Process Establish processes as required by the engagement and ensure adherence by the team BA artefacts maintenance Documentation of the process and project artefacts to the best standards Management and communication about project artefacts to various stakeholder groups Develop and proactively drive adoption of tools, templates, and processes to help others produce effective decision making and approval processes Team Management Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community Monitor Junior BAs and suggest/assist with identification of areas of improvement New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation proactively Required Qualifications Skill Examples Analytical, organizational and problem‑solving skills – Proficiently use analytical thinking and problem‑solving skills to analyse problems and opportunities effectively, identify which changes may deliver the most value, and work with stakeholders to understand the impact of those changes. Behavioural Characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders, consistently demonstrate ethics, personal accountability, trustworthiness, organization and time management, and adaptability. Business Knowledge – Have a very good knowledge to perform effectively within the Business, Industry, and Organization, solution or methodology that the business analyst operates in; recognise potential limitations and opportunities, understand risks, and make suitable decisions. Communication Skills – Adapt communication styles to the knowledge level of recipients; speak stakeholder language and employ variety of communication methods. Interaction skills – Ability to relate, cooperate, and communicate with executives, sponsors, colleagues, team members, developers, vendors, learning and development professionals, end users, and subject matter experts; facilitate stakeholder communication, provide leadership, encourage comprehension of solution value, and promote stakeholder support. Tools and Technology – Good working knowledge of various software applications and tools to support communication and collaboration; maintain requirements artifacts, model concepts, track issues, and increase overall productivity. Business Analysis techniques – Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out BA tasks as appropriate to the area of work (Brainstorming, Business Cases, Document Analysis, Business Rules Analysis, Prototyping, Data Mining, Estimation, Financial Analysis, Functional decomposition, Interviews, Item Tracking, Lessons Learned, Process Analysis and Modelling, Reviews, Root Cause Analysis, Risk Analysis and Management, Survey/Questionnaire, Workshops, Mind mapping, Scope Modelling, Stakeholder maps, Metrics and KPI, Benchmarking & Market Analysis, Interface Analysis, Data flow diagrams, Use cases, User Stories, Backlog Management). Knowledge Examples Business Analysis Approach – Develop and proactively drive adoption of tools, templates, and processes for planning a business analysis approach; create new and innovative formal and informal processes, tools, or techniques that others can leverage. Stakeholder Engagement – Develop engagement strategies to support organizational transformation, address stakeholders that resist change, engage others in discussion, capture best practices, and broadcast them. Requirements Elicitation – Create elicitation support material templates, develop approaches and tactics for greater organizational understanding, foster a collaborative approach, and handle difficult stakeholders. Communication and collaboration – Provide relevant information to stakeholders, develop repeatable approaches for communication, and maintain enriched relationships. Requirements Life Cycle Management – Develop and drive adoption of tools, templates, processes for aligning requirements and design, innovate ways to use common techniques, and maintain archival systems. Strategy Analysis – Analyze current state, predict external drivers for change, and recommend actions. Future State definition – Influence business policies, develop understanding, identify alternatives, and assess implications. Risk Assessment – Identify and overcome potential roadblocks, predict competitor actions, and prevent undesirable consequences. Change Strategy – Create and drive adoption of tools, templates, and processes for transition states; develop metrics and rating systems; innovate tools and techniques. Solution Evaluation – Define performance measures, evaluate solution effectiveness, and develop innovative methods and tools. Expertise developing process flow diagrams, use cases, future state diagrams, functional and technical requirements. Good understanding of Software development life cycle & Methodologies. Develop network of SMEs inside and outside organization and create innovative methods for BA tasks. Additional Information Candidate must support a highly collaborative environment, represent and advocate for the enterprise's business needs, and continuously propose improvements to BA deliverables and methodologies. #J-18808-Ljbffr