Triage RN, Endocrinology

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, offers Endocrinology and Diabetes Care at our state-of-the-art facility at 10 Members Way in Dover, NH. This practice provides care for patients with endocrine conditions, including diabetes, thyroid disorders, and a broad spectrum of other hormonal disorders. Our expert team of clinical and administrative professionals focus on specialized diagnostics and treatment, including advanced patient education programs to assist individuals looking to improve their health and enjoy a better quality of life.
We're seeking an experienced per-diem Registered Nurse to join our Endocrinology team picking up shifts during the practice's operating hours of Monday through Friday 8:00am-5:00pm. This per-diem RN will help fill staffing gaps caused by call-outs, vacations, leaves, and vacancies.
In this position, patient care is delivered predominantly over the phone, with limited facetoface interaction. Nurses will independently assess patient symptoms, medication questions, and chronic disease concerns related to endocrinology-such as diabetes, thyroid disorders, and other hormonal conditions-using established triage protocols to guide clinical decisionmaking.
We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Responsible for patient care and support within our hospital's outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.
Does this position require Patient Care? Yes
Essential Functions
-Deliver direct patient care and support in our ambulatory care unit, ensuring high nursing standards.
-Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
-Educate patients and families on treatment plans, medications, and post-procedure care.
-Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
-Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
-Uphold infection control protocols and maintain a safe environment for patients and staff.

Education
Associate's Degree Nursing required

Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Registered Nurse [RN - State License] - required

Basic Life Support [BLS Certification] - preferred

Experience
Clinical nursing experience 0-1 year required

Ambulatory care or outpatient experience 1-2 years preferred

Knowledge, Skills and Abilities
- Proficient knowledge of nursing principles, practices, and procedures.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic healthcare environment.
- Demonstrated commitment to continuing education and professional development.
- Familiarity with electronic medical records (EMRs) and healthcare technologies.

The ideal candidate has at least 1 year of nurse triage experience, proficiency using the Epic EHR, and clinical experience in an endocrinology setting; however, we are open to nurses from other clinical backgrounds who are interested in transitioning into a triage-focused, phonebased role.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.