Relationship Associate

Support the business customer segment through deposit and lending transaction processing Provide loan closing documentation support Identify and address other business customer needs Develop and maintain strong working relationships with peers, customers, and lending staff Greet and assist customers in this customer-facing role Facilitate customer research and corrections Process loan payments, advances, and maintenance Originate and maintain commercial deposit accounts Perform loan tracking tasks Review loan documents Assist with loan closings Process complex loans, including construction draws and floor plans Provide operational support to lending staff Requirements Minimum two years' experience in the banking industry Strong client service background and skills Ability to handle confidential and sensitive information Demonstrated written and exceptional interpersonal communication skills by telephone and in person Ability to complete multiple assignments/projects with quality, accuracy, and within set deadlines Exceptional attention to detail High school diploma or GED Unrestricted work authorization and no future sponsorship requirement Associate's degree is an additional qualification 1-3 years of banking or financial services experience 1-3 years of branch banking experience 0-12 months of lending experience Core Competencies Demonstrates expertise in deposit and lending transaction processing, with a strong focus on client service and relationship management. Proficient in handling loan documentation, processing complex loans, and maintaining commercial deposit accounts while ensuring attention to detail and confidentiality. Highest-signal resume keywords Banking Industry Experience Client Service Skills Loan Documentation Support Attention to Detail Interpersonal Communication Skills ATS Optimization Keywords Hard Skills Loan Processing Commercial Deposit Accounts Loan Tracking Loan Closings Complex Loan Processing Soft Skills Interpersonal Communication Attention to Detail Customer Service Certifications & Qualifications High School Diploma GED Associate's Degree Industry Keywords Banking Financial Services Branch Banking Lending Customer Relationship Management #J-18808-Ljbffr