Server- Phineas

Job Description

Job Description

Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Subsidized Parking Rates
• Complimentary meals in Team Member Café while working
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

The Pool Bartender plays a key role in the poolside experience by preparing high-quality beverages and providing excellent service in a vibrant and welcoming setting. Responsibilities include crafting refreshing drinks, maintaining a clean and safe work area, and ensuring smooth bar operations. Strong guest engagement and collaboration with the team are essential to delivering a seamless and enjoyable environment for all.

Who You Are:

• A friendly, approachable demeanor with the ability to engage with guests and provide a positive experience.

• Ensures that drinks are prepared according to specifications and served promptly.

• Ability to handle multiple drink orders efficiently, especially during peak hours.

• Strong focus on providing outstanding service to guests and enhancing their experience.

• Ability to collaborate with other team members to provide seamless service.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

• Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks according to recipes and guest preferences.

• Create and recommend unique cocktails tailored to guest tastes.

• Ensure all drinks meet the highest quality and presentation standards.

• Greet and engage guests with a friendly, welcoming attitude, providing personalized service.

• Take drink orders from guests and servers, answering inquiries about menu options.

• Handle guest complaints or special requests professionally to ensure satisfaction.

• Set up the bar at the beginning of each shift, ensuring that all equipment, garnishes, and supplies are ready for service.

• Maintain a clean and organized bar area, including cleaning glassware, surfaces, and waste disposal.

• Monitor and report inventory levels for beverages, garnishes, and supplies to avoid shortages.

• Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification.

• Monitor guest alcohol consumption and enforce responsible service practices.

• Adhere to all state and local laws regarding the sale and service of alcoholic beverages.

• Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service.

• Assist with restocking supplies and supporting barback duties during busy periods.

• Foster a positive team environment while delivering exceptional service.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Previous experience in a food and beverage setting is required, with bartending experience highly preferred.

• Comprehensive understanding of alcoholic beverages, cocktail recipes, preparation techniques, appropriate glassware, and bar equipment, including knowledge of legal regulations for alcohol service (TIPS certification or ability to obtain is required).

• Strong guest service skills with a focus on creating memorable experiences.

• Basic proficiency with computer systems for order processing and inventory tracking.

• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.

• Capability to perform duties in an outdoor environment, adapting to various weather conditions.

• Ability to work flexible schedule to include weekends and holidays.

• High School Diploma or equivalent preferred.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.