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Senior Claims Examiner

$78k - $134.09k

Markel

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Job Responsibilities
  • Manage a caseload of environmental, products liability, life sciences, toxic tort, professional liability, and general liability claims of moderate to high complexity.
  • Analyze policy language and coverage issues, including reservation of rights letters, DISCLAIMERS, and coverage position recommendations.
  • Evaluate liability, damages, and exposure to establish and maintain appropriate claim reserves.
  • Direct and oversee defense counsel, coverage counsel, consultants, and experts as appropriate.
  • Develop and execute claim handling strategies to drive timely, efficient, and appropriate claim outcomes.
  • Conduct coverage investigations and assess potential coverage defenses and indemnity obligations.
  • Participate in mediations, settlement conferences, and other alternative dispute resolution proceedings.
  • Negotiate settlements within granted authority and present settlement recommendations for higher authority review when required.
  • Collaborate with underwriting, product development, and risk management teams on claim trends and emerging issues.
  • Prepare clear claim summaries, large loss reports, and management updates.
  • Monitor litigation budgets and ensure adherence to litigation management guidelines.
  • Maintain compliance with all applicable regulatory requirements and company claim handling standards.
  • Support broker, underwriting, and insured communications as needed.
Qualifications
  • Bachelor's degree required; Juris Doctor (JD) or other advanced degree preferred.
  • Minimum 4-6 years of complex casualty claims handling experience.
  • Strong knowledge of coverage analysis and interpretation of specialty insurance policies.
  • Experience managing litigated claims and working with outside counsel.
  • Ability to evaluate liability, damages, and claim exposure in moderate to high‑severity matters.
  • Excellent negotiation, communication, and analytical skills.
  • Strong written communication skills, including the ability to draft coverage letters and claim reports.
  • Ability to make sound decisions and exercise independent judgment within designated authority levels.
  • Experience handling claims involving multiple parties, contractual indemnity issues, additional insured exposures, and complex insurance programs is preferred.
  • Professional designations such as CPCU, AIC, SCLA, or equivalent are a plus.
  • Ability to work effectively in a collaborative, team‑oriented environment.
  • Proficiency with claims management systems and Microsoft Office applications.

US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The salary range for this position is $78,000 - $134,090. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job‑related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

  • All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

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