Brand Ambassador, Retail

Position Summary

The Retail Event Marketer is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box retail locations. This role requires an energetic, outgoing individual who excels at face-to-face interaction and customer engagement. Responsible for exceeding lead targets and goals administered by the Territory Field Marketing Manager.

Key Responsibilities

· Engage customers to generate and qualify leads

· Initiate conversations to build interest and brand awareness

· Capture accurate customer information and set appointments

· Represent the brand at retail stores and events

· Set up and maintain booths and in-store displays

· Maintain a professional, branded presence

· Act as a brand ambassador delivering clear messaging

· Provide excellent customer experiences

· Accurately document leads and track daily performance

· Follow processes, procedures, and company compliance standards

· Effectively communicate with the Field Marketing Manager

· Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Job Requirements

· Strong communication and interpersonal skills

· Outgoing personality and confidence engaging customers

· Self-motivated and goal-driven

· Ability to stand for extended periods

· Availability to work evenings and weekdays/weekends

· Smartphone required

· Experience in retail, events, customer service, or lead generation preferred but not required

Knowledge, Skills, and Abilities

· Sales-oriented mindset with competitive drive

· Ability to handle objections and maintain engagement

· Strong customer interaction skills

· Attention to detail in data entry and reporting

· Ability to meet performance goals consistently

Travel Requirements

· Local travel within assigned territory

· Reliable transportation to work assigned schedules within the field market territory

Compensation

· Hourly base pay of $18-$20, based on experience, plus an uncapped commission structure

· Opportunity to increase earnings through consistent performance and exceeding targets

About Stronghouse

Stronghouse is a leading provider of residential remodeling solutions --- Roofing, Windows, Siding and Doors. We combine the reliability of a national brand with the care of trusted local experts.