DPS - HSO - Social Media Coordinator - 1831

Job Title Social Media Coordinator - 1831 (00058026) Organization TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location Austin, TX - HQ (Main) Job Arts, Design, Entertainment, Sports, and Media Employee Status Regular Schedule State Job Code: 1831 Salary Admin Plan: B Grade: 18 Salary (Pay Basis) $5,125.00 - $5,125.00 Monthly Number of Openings 2 Overtime Status Non-exempt Job Posting Apr 29, 2026, 2:53:38 PM Closing Date May 14, 2026, 4:59:00 AM Application Requirements Applicants must submit a resume and provide a link to a professional portfolio or include a portfolio within the application materials showcasing relevant social media content work. Applications submitted without a portfolio will not be considered. General Description Perform moderately complex informational work for the Media and Communications Office (MCO). Develop, create and curate original content—including written, visual and multimedia posts and stories—for the official social media channels of the Texas Department of Public Safety (DPS). Post content daily and ensures it is error free and on time. Track analytics and create reports. Work under general supervision, with limited latitude for initiative and independent judgment. Essential Duties / Responsibilities Serve as the primary operator and creative strategist for the department’s social media accounts including Facebook, X, YouTube, Instagram, LinkedIn and others. Conduct daily monitoring of social media and news to identify emerging trends relevant to the agency. Maintain an editorial calendar for social media. Track performance of assigned campaigns or channels. Generate analytic reports and provide recommendations to improve visibility and reach. Maintain AP Style in written communications while preserving department’s voice in all communications. Utilize a variety of programs, including Adobe and others, to create and edit creative content for use on social media. Assist with multimedia projects for social media, including but not limited to providing support for production projects; coordinating the collection or taking photographs and videos of events involving the agency; and coordinating the distribution of multimedia products. Assist regional PIO teams by providing guidance and oversight of approved social media platforms. Travel on occasion to other cities to perform general media and communications tasks, sometimes on short notice and for unknown durations. Serve as liaison for the MCO on interagency and working groups. Respond to requests to update social media outside normal working hours. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS: Education: Graduation from an accredited four year college or university with emphasis in journalism, public relations, communications or related discipline. Experience: Minimum of two years’ work experience managing a successful social media program for an organization using a variety of social media platforms. Licensure: Must possess a valid driver’s license from state of residence. Regulatory knowledge: Ability to learn and effectively apply knowledge of agency policies, procedures, rules and regulations, as well as the department’s organizational structure and responsibilities of various divisions. Media knowledge: Considerable knowledge of news media operations, publishing and broadcasting industry operations, social media communication and mobile applications. Computer and research knowledge: Proficient with personal computers and various software; e.g. spreadsheets, word processing, databases, modern business office practices. Knowledge of video and camera equipment is preferred. Interpersonal skills: Must demonstrate poise, tact, diplomacy and ability to establish and maintain positive professional relationships with internal and external contacts. Organizational and prioritization skills: Must be organized, flexible, and able to prioritize in a multi demand, constant changing environment; able to meet multiple simultaneous deadlines without sacrificing accuracy, timeliness or professionalism. Presentation communication skills: Must construct and deliver clear, concise, professional messaging to a variety of audiences. Must produce written documents without errors. Technology: Must possess proficiency with Microsoft Office Suite, mobile applications, social media; experience using photo video editing software and graphic design. Confidentiality: Must handle sensitive and confidential information responsibly, adhering to applicable laws, statutes and policies. Travel and schedule: May be required to travel on short notice and for unknown durations; ability to work extended hours when needed, including occasional alternating shift schedules during a crisis. Portfolio: Must provide a professional portfolio demonstrating relevant experience in social media content creation, management and strategy. Physical and Environmental Demands Office environment. Ambulatory skills (stand, walk, sit). Hand eye coordination and arm hand finger dexterity. Ability to speak, hear, smell and exercise visual acuity. Ability to transfer weights of 30 lbs. Driving requirements: Occasional short trips 1-2 times per month. Additional Information Current DPS employees who submit applications for posted DPS positions must notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4 percent over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full time, non commissioned positions only under very specific circumstances. #J-18808-Ljbffr Centralized Accounting and Payroll/Personnel System