Senior Application Analyst

Senior Application Analyst Hiring Department: University Development Office Weekly Scheduled Hours: 40 FLSA Status: Exempt from FLSA Earliest Start Date: Jun 01, 2026 Location: UT MAIN CAMPUS Responsibilities Manage small to medium–scale projects, assuming full technical responsibility and leadership; review, prioritize, and contribute to resolution of outstanding configuration decisions. Analyze and interpret user requirements, user stories, use cases, and system architecture documentation; perform complex systems analysis, report development, and configuration tasks. Assist with technical design and data modeling by eliciting user requirements, documenting user stories, and communicating with internal and external subject‑matter experts and data stewards. Support ongoing design, configuration, and testing activities including routine Salesforce business‑analysis and administrative functions such as modification of page layouts and list views, generation of reports and dashboards, and creation of new objects and fields. In partnership with the Salesforce Administrator and Architect, manage and enhance the security model, including requests for new and modified permission sets, permission set groups, public groups, and sharing rules; maintain alignment with organizational security policies and best practices. Identify opportunities to create and enhance business‑process automations by designing and developing flows, approval processes, and other notifications; solve business problems by eliciting requirements, interpreting client requests, and proposing appropriate solutions. Participate in design and testing activities for business‑unit acceptance and package deployment; establish testing procedures for solutions and reports to support business‑analysis and statutory reporting requirements. Develop and maintain detailed documentation of business processes, workflows, configurations, and procedures essential to the continued support and maintenance of all components of the Salesforce solutions. Advocate for strong data‑quality standards through comprehensive review and validation of data being imported/exported from the system; perform data analysis to support technical and business needs. Complete additional duties as assigned. Required Qualifications Bachelor's degree in business, computer science, or a related field. Three or more years of professional experience as a Salesforce Administrator, Business Analyst, or in a Salesforce administration capacity. Salesforce Administrator or Salesforce Business Analyst certification. Ability to collaborate with individuals at varying skill levels and within a complex organization. Capability to manage expectations, prioritize work, and partner with functional and technical stakeholders to achieve project goals and business needs. Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies. Ability to triage, synthesize, and clarify requirements for technical staff. Able to organize complex tasks into manageable and measurable work. Ability to communicate complex technical solutions to non‑technical team members. Excellent written, verbal, and visual communication skills; demonstration of appropriate levels of communication. Self‑directed and dedicated to working as a member of a collaborative team with excellent problem‑solving skills. Preferred Qualifications Five or more years of Salesforce administration or business‑analysis experience. Demonstrated understanding of the core Salesforce platform (Sales Cloud, Service Cloud) and functional knowledge of one or more additional products, such as Experience Cloud, Data 360, or Agentforce. Experience integrating Salesforce with third‑party solutions or supporting highly integrated Salesforce solutions, including AppExchange apps and external APIs. Familiarity with fundraising and development terminology and related business processes. Benefits The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services. Salary $82,000+ depending on qualifications. Working Conditions This position is based in Austin, Texas. Must be eligible to work in the United States on a full‑time basis without sponsorship. Works in standard office conditions in a shared office environment. Monday through Friday, 8:00 AM – 5:00 PM on‑site work is the standard expectation. May require additional hours during peak periods and special events. Regular and consistent attendance is required. Required Materials Resume/CV Three work references with contact information, at least one reference from a supervisor. Letter of Interest Equal Opportunity Employer The University of Texas at Austin is an equal‑opportunity/affirmative action employer and complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. #J-18808-Ljbffr