Practice Lead, Modern Digital Workplace

Job Summary Director, Cloud Architecture Management at Cox Communications, Inc. Job family: Engineering / Product Development. Employment type: Hybrid, with ability to work remotely part of the week. Travel required up to 50% of the time. Compensation Base salary range: $175,300.00 - $292,100.00 annually. Eligible for additional incentive compensation. Key Responsibilities Define and evolve the Modern Digital Workplace service portfolio with AI‑driven productivity, automation, and employee experience services. Build methodologies and accelerators incorporating AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling. Recruit, lead, and mentor a high‑performing team of consultants with AI fluency as a core competency. Set goals, coach direct reports, and manage performance across AI‑enabled and traditional workstreams. Allocate team capacity to meet revenue and margin objectives. Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers. Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD, emphasizing AI native capabilities such as Copilot, Duet AI, and productivity automation. Deliver executive‑level insights on digital adoption, workforce readiness, and AI‑based workplace efficiency improvements. Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements. Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency. Travel regularly to client sites for workshops, presentations, and delivery oversight. Partner with Sales, Product, and Engineering to create AI‑aligned digital workplace offerings. Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject‑matter expert. Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns, translating insights into offerings and client guidance. Qualifications Bachelor’s degree in a related discipline and at least 10 years of experience (alternative combinations: Master’s degree and 8 years, Ph.D. and 5 years, or a combined 14 years). Minimum 5 years of leading teams in a management role with coaching and performance management responsibilities. Deep expertise in digital workplace strategy, M365 or Google Workspace, VDI or AVD, hybrid work frameworks, and AI‑enabled productivity tools. Experience deploying or advising on platforms such as Microsoft Copilot, Google Duet AI, AI‑powered VDI, or workplace automation tools. Experience with Active Directory migrations, tenant consolidation and divestiture, and associated tooling. Experience operating within global delivery models (onshore, offshore, nearshore) and managing distributed delivery across regions such as India, LATAM, EMEA, or APAC. Experience integrating global delivery partners and remote talent into digital workplace transformation programs, user experience initiatives, and platform adoption workstreams. Ability and willingness to travel up to 50% of the time. Relevant certifications preferred (M365, Google Workspace, VDI, Prosci, AI productivity tools, or equivalent). Benefits The Company offers eligible employees flexible vacation with pay, seven paid holidays per calendar year, up to 160 hours of paid wellness annually, and additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave. Health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, PTO) are also provided. EEO Statement Cox Communications is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. #J-18808-Ljbffr