Manager 3, Software Engineering (AI Powered Tax)

Intuit Consumer Group Manager 3, Software Engineering

Come join Intuit's Consumer Group as a Manager 3, Software Engineering, helping power TurboTax — the #1 tax prep platform serving tens of millions of US consumers each year. The Consumer Group is reinventing the tax experience with AI, GenAI, and an expert-in-the-product model that combines world-class software with virtual tax experts. As an engineering manager, you will lead a team of full-stack and platform engineers building the next generation of TurboTax — AI-assisted, mobile-first, and personalized for every customer's financial life.

Responsibilities

· Lead, coach, and grow a high-performing team of software engineers building customer-facing TurboTax experiences and/or the AI/platform capabilities that power them

· Drive end-to-end ownership of major TurboTax surfaces (web, mobile, services, AI agents) with simple, elegant, durable, scalable architecture

· Partner with Product, Design, Data Science, AI/ML, and Tax Content to deliver measurable improvements in conversion, completion, customer benefit, and NPS

· Bring thought leadership in AI/GenAI, agentic systems, and personalization to disrupt how consumers do their taxes

· Drive operational and engineering excellence — uptime during tax season peak load, quality, speed-to-market, developer productivity, and data-driven decision making

· Define and uphold engineering standards across the Consumer Group — code quality, CI/CD, observability, SRE practices, and incident response

· Coach and mentor engineers on modern architecture, AI-assisted development, and career growth; build a strong inclusive team culture

· Plan and run agile delivery — quarterly OKRs, sprint planning, backlog grooming, and clear stakeholder communication

· Operate effectively during the high-intensity US tax season (Jan–Apr), with strong incident and release management discipline

Qualifications

· BS/MS in Computer Science or equivalent work experience

· 8+ years of software development experience, including 2+ years managing software engineering teams

· Experience building consumer-scale SaaS or mobile applications (consumer fintech, tax, or e-commerce a strong plus)

· 3+ years of cloud experience building and operating services on AWS; experience with Lambda, container orchestration, and serverless is a plus

· Strong full-stack background: Java microservices, Spring Boot, Python, React/React Native, GraphQL/REST APIs

· Working knowledge of AI/ML and GenAI — LLMs, RAG, agents, evals — and how to apply them to customer experiences responsibly

· Strong understanding of SOA, distributed systems, and event-driven architectures

· Experience working with Product Management, Design, and Data Science partners to ship customer-facing features

· Knowledge of agile methodologies (Scrum/Kanban), CI/CD pipelines, observability, and SRE practices

· Track record of building diverse, inclusive teams and developing engineers' careers

· Excellent communication skills — able to translate complex technical decisions for both technical and non-technical audiences

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California $ 244,000- 330,000

Southern California $ 237,500- 321,500