Senior Manager, Process Improvement

Position Summary... What you'll do... Role summary: The Sr. Manager, Communications Strategy & Team Management leads a communications and associate engagement team responsible for aligning leaders, associates, and business partners through clear, consistent, and effective communication. This role sets and drives channel and platform strategy to ensure communications are timely, measurable, and aligned to evolving business priorities. About the team: The team drives alignment of Upstream Facility Services by establishing clear priorities and consistent communication strategies. It supports leaders and coordinates key forums such as town halls and staff meetings to enhance engagement. Managing core content platforms and communication channels—including Tech Hub/AEM, OneWalmart, newsletters, and texting tools—the team increases awareness and promotes action across field and home office operations. Utilizing data-driven insights and effective communication, the team supports business strategies, ensures stakeholder alignment, and contributes to informed decision-making and operational excellence across multiple functions. What you'll do: Own the communications and associate engagement strategy and governance for Upstream Facility Services, Walmart's maintenance organization. In this role, you will lead and develop a communications team, own communications strategy and governance across channels, and ensure consistent messaging and continuous improvement of platform effectiveness. This role will build strong cross-functional partnerships, prepare leaders for key events, and maintain awareness of priorities. What you'll bring: Proven experience in strategic corporate and/or field-facing communications and change management. Exceptional written and verbal communication skills Strong leadership skills with experience managing and developing cross-functional teams. Demonstrated ability to lead change management initiatives and drive transformational projects. Excellent stakeholder management and communication skills, including executive presentations and engagement. Ability to analyze feedback, identify gaps, and develop sustainable improvement solutions aligned with business goals. Commitment to ethical standards, integrity, and fostering a high-performing, collaborative work environment. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading and mentoring Six Sigma projects Masters: Computer Engineering, Masters: Finance, Masters: Human Resources, Masters: Supply Chain Primary Location... 814 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.