Cereset Tech Coach (BWO)

Division/Department: Human Services – Behavioral Health - Onsite

Location: Min No Aya Win Human Services Center - As designated

Reports To: Director of Behavioral Health

Probationary Period: 90 days – Full time

FLSA Status: Exempt (salaried)

Classification: Child-Related CA

Driver’s License: No Driver’s License Required

Rate of Pay : $20.45 to $23.01 hourly

Responsibilities

• Educate, empower and guide clients through the Cereset process step-by-step.
• Follow session procedures as outlined by Cereset Standard Procedure Guidelines.
• Communicate with clients about their experiences, their goals, their progress, and their outcomes following Cereset coaching guidelines.
• Clearly document all appropriate client communication as defined by communication procedures.
• Answer client questions and inquiries about our technology and services.
• Qualify candidates for appropriate scheduling.
• Clean and maintain an attractive lobby.
• Prepare session rooms pre-session.
• Greet clients upon arrival and assist with welcome paperwork.
• Clean session rooms post-session.
• Operate all Cereset hardware and software components.
• Test Cerest hardware. Some basic troubleshooting will be required.
• Monitor sessions for reliable data and intervene when data compromise is noted.
• Analyze session data and choose appropriate Non-Standard Protocols when appropriate (Level 2).
• Create Orientation, Exit and Progress Reports for the client utilizing standardized notations as outlined.
• Follow-up with past clients as outlined by the Cereset Follow-Up Procedures.
• Appropriate/Professional work attire is required.
• Must attend all mandatory department trainings.
• Ensures confidentiality of financial records and all records for employees and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Qualifications

• Associates or Bachelor’s degree in any field, health and wellness focus preferred.
• Experience working with American Indian families is preferred.
• Professional experience in a customer service position or health/wellness industry.
• Proficient with basic PC software and operations.
• Friendly and open demeanor with professional appearance.
• Self directed, responsible, and effective communicator.
• A desire and passion to support others in reaching their wellness goals.
• Knowledge of computer applications to include word processing, data bases and/or data entry, Spreadsheets, and Microsoft Outlook is required.
• Knowledge of Native American communities, culture, customs, and beliefs is preferred.
• Experience working with Native Americans clients, communities and is able to demonstrate cultural sensitivity is preferred.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Subject to immunization review and submitted proof of required vaccinations.
• Some travel may be required.

PHYSICAL REQUIREMENTS:

• Be on their feet for the majority of the work day.
• Bend at the waist, bend at the knees, crouch and kneel for several minutes at a time while applying sensors to the client’s scalp.
• Interact physically with clients on a regular basis. This interaction includes:

o Placing sensors directly on the client’s scalp.

o Removing sensors from the client’s scalp.

o Cleansing client’s scalp post-session.

The Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang (Where the water stops), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse, supportive, and inclusive workforce that employs Fond du Lac Band members, native peoples, and those from our surrounding communities.

As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promotes our language, culture, and the preservation of our natural resources.

The Fond du Lac Band is an employer that cultivates the growth of our employees and our programs; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac Ordinance #12/94 (TERO).

Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.