Front Desk Receptionist

Front Desk ReceptionistThe front desk receptionist serves as the primary point of contact for visitors, customers, and callers, overseeing daily front desk operations and delivering essential administrative and clerical support. This role ensures a welcoming, professional first impression while maintaining accurate records, managing communications, and supporting day-to-day office activities.Responsibilities:Greet visitors and customers warmly upon arrival, verify their appointments, and direct them to the appropriate person or department.Manage visitor flow to ensure a professional and efficient front desk experience for all guests.Answer, screen, and forward calls on a multi-line phone system, ensuring calls reach the correct person or department in a timely manner.Respond to general inquiries via phone and email, providing accurate information or routing questions to the appropriate contact.Take clear, detailed messages and ensure they are delivered promptly and accurately.Perform general clerical duties including data entry, filing, photocopying, faxing, and scanning documents.Maintain and organize both physical and electronic files to support administrative and office operations.Assist with inventory management of office supplies, including monitoring stock levels and coordinating replenishment.Support administrative and accounting functions such as invoice entry and processing payable invoices as directed.Apply professional phone etiquette and customer service principles in all interactions with visitors, customers, and colleagues.Collaborate with other team members to ensure smooth daily operations at the front desk and within the office.Essential Skills:Customer service experience with a strong customer service orientation.Several years of clerical, administrative, or customer service experience.Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.Ability to learn and master in-house proprietary software.Accurate and efficient data entry skills.Strong typing skills suitable for administrative and clerical tasks.Experience with front desk, receptionist, or administrative support functions.Experience handling inbound calls and using a multi-line phone system.Effective written and verbal communication skills.Strong attention to detail and organizational skills.High school diploma or equivalent.Additional Skills & Qualifications:Experience providing receptionist customer service in a professional office environment.Experience in administrative assistance or administrative support roles.Familiarity with filing systems and general office administration.Clerical experience in tasks such as photocopying, faxing, and document management.Experience with receptionist and secretarial responsibilities.Exposure to invoice entry and processing payable invoices.Professional phone etiquette and ability to manage high call volumes.Experience in or exposure to the automotive industry is a plus.Why Work Here?Join a long-established organization with a 76-year history and enjoy a stable, weekday daytime schedule in Albuquerque. You will receive access to medical benefits and a 401(k) plan while working in an environment where each day offers variety and new challenges. The workplace values reliability, professionalism, and the opportunity to grow your administrative skills in a supportive setting.Work Environment:This role follows a Monday through Friday daytime schedule, providing consistent weekday hours. The position is based in an office environment in Albuquerque, working at a front desk with regular interaction with visitors, customers, and colleagues. You will use a multi-line phone system, Microsoft Office applications such as Excel, Word, and Outlook, and in-house proprietary software to complete daily tasks. The environment is professional and customer-facing, requiring a neat and presentable appearance appropriate for a front office setting, along with the ability to handle a variety of tasks and interactions throughout the day.