Chevy/Kia/Mitsu - Automotive SERVICE ADVISOR

Service Adviser

Our dealership is currently taking applications to fill Service Adviser roles we are looking for friendly, organized, qualified professionals to join our top-notch service department.

Qualifications:

• Timely with a strong work ethic
• Ability to work efficiently and effectively, with a sense of urgency
• Ability to skillfully handle customer interactions, projecting professionalism and ensuring each customer feels valued and important
• Strong communication skills
• Attention to detail

Responsibilities:

• Provide quality customer service, consistently achieving excellent CSI marks
• Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered
• Continue to keep customer informed with necessary information based on service progress
• Accurately verify warranty and service contracts
• Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
• Advise customers on additional needed services, providing expert advice
• Effectively work with technicians to improve efficiency across the service department

Preferred Skills and Experience:

• Previous Automotive Service Adviser experience, 2 years minimum
• Proven track record of above average Sales and CSI scores
• DealerTrack experience helpful

Benefits:

• Competitive wages
• Paid Training
• Health, Dental, Vision, Life, Short and Long Term Disability Insurance
• 401k with company match (at qualifying dealerships)
• Professional working environment

Job Type: Full-time

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Florida Drug-Free Workplace: Pre-employment Drug Testing

Location: 16600 Northwest 57th Avenue, Hialeah, FL 33014