Sr. Director, Client Services: Pet/Paper/Non-Foods

Senior Director, Client Services – Pet, Paper, Non‑Foods At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Director of Client Services to be responsible for the development and execution of our overall strategy across the pet, paper, and non‑foods category. The Senior Director is responsible for leading relationships with our strategic clients, developing joint business plans, partnering with retail teams to determine white space opportunities, and driving new sales opportunities, specifically in the Private Brand space. We are looking for a candidate with experience in retail across all channels—club, mass, pet specialty, ecommerce, and traditional grocery. The ideal candidate has knowledge of these categories, a history and passion for growing businesses, particularly in the Private Brands industry. We strive to be strategic partners with our suppliers and retailers. What We Offer Full‑time benefits (medical, dental, vision, life) 401(k) with company match Training and career development Generous paid time‑off Responsibilities Create and define the long‑term strategy for the Pet, Paper, and Grocery Non‑Foods desk across Daymon. Develop, maintain, and grow clients’ business through collaborative business plans, partnering with account teams, selling in new opportunities and services. Understand the industry and competitive landscape to determine focus areas; review industry and category trends to make sound recommendations to customers and clients. Expand Daymon Private Brands business by selling new services and gaining new clients within the respective categories across retail. Showcase Daymon's Private Brand expertise within the Pet, Paper, and Grocery Non‑Foods categories through presentations, category reviews, and overall industry/category recommendations. Manage day‑to‑day business and relationships, including, but not limited to: analyzing sales reports, submitting/negotiating contracts, sales tracking, etc. Make adjustments and optimize service quality to maximize our one‑to‑one consumer interactions. Qualifications Bachelor's degree or equivalent experience required; MBA preferred. 10+ years of leadership experience in sales within the pet, paper, or grocery non‑foods categories or channels of trade, including P&L responsibility (budgeting, forecasting, etc.). Previous experience managing direct reports. Experience working with and selling to major retail chains such as Costco, Walmart, Tractor Supply, Petco, and/or experience in the consumer packaged goods industry. Excellent strategic thinking and process development skills. Excellent communication skills, both written and verbal. Ability to influence without authority. Job will remain open until filled. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. #J-18808-Ljbffr