Manager, Product Management, Identity

Manager, Product Management, Identity

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

• Support the execution of Account Protection products across the account lifecycle


• Contribute to product roadmap development, prioritization, and business case inputs


• Identify and analyze expansion opportunities across monitoring, recovery, modification, and investigation phases


• Support the product lifecycle, including discovery, definition, build, launch, and iteration


• Define and document product requirements and data needs in partnership with Engineering and Data Science


• Engage with customers (issuers, fintechs, platforms) to gather feedback and validate product features


• Translate customer fraud challenges (e.g., ATO, AI-driven fraud, recovery gaps) into product requirements and enhancements


• Support go-to-market efforts, including product positioning, sales enablement, and customer discussions


• Contribute to defining data inputs and signals supporting account-level intelligence (identity, device, behavioral, network)


• Support innovation efforts to enhance fraud detection and account security capabilities


• Collaborate with stakeholders to align on priorities, timelines, and deliverables

• Assist in pricing, packaging, and monetization analysis

• Experience in Product Management, Data Analytics, Strategy, or related fields, ideally in fraud, identity, risk, payments, or fintech


• Experience contributing to product lifecycle activities and supporting delivery of measurable outcomes


• Foundational understanding of account lifecycle risk (onboarding through monitoring and recovery)


• Familiarity with fraud vectors such as account takeover, synthetic identity, and mule networks


• Exposure to data-driven or API-based products


• Strong collaboration skills and ability to work effectively with cross-functional teams


• Solid analytical and problem-solving abilities


• Clear written and verbal communication skills, with ability to build relationships with stakeholders


• Proficiency in Microsoft Excel, PowerPoint, and Word


• Ability to adapt in a fast-paced, evolving environment


• Working knowledge of identity, digital payments, and security landscape is a plus


• Bachelor’s degree required; advanced degree is a plus


• Ability to travel up to 10–15%

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This is a pipeline posting for future opportunities within our team.

Vancouver, Canada: $121,000 - $169,000 CAD

Toronto, Canada: $121,000 - $169,000 CAD