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District Manager

Recruits Lab

Job Description

Job Description

District Manager — Multi-Unit Cafe Operations

Location: San Francisco, CA

Reports to: Head of Cafe Operations

Full-Time | Field-Based

Recruits Lab is conducting a confidential search for a fast-growing hospitality company seeking a hands-on District Manager to lead six cafe locations across San Francisco.

This is a high-ownership, multi-unit leadership role responsible for developing General Managers, improving unit economics, and ensuring every location delivers consistently strong operations and customer experiences.

What You’ll Own

  • Lead the performance of six cafe locations.
  • Recruit, hire, coach, and develop General Managers.
  • Build a strong bench of Assistant Managers and future GMs.
  • Own district-level revenue, labor, COGS, waste, and profitability goals.
  • Review P&Ls and weekly scorecards and hold GMs accountable for results.
  • Visit locations regularly to coach teams and resolve operational issues.
  • Maintain high standards for product quality, hospitality, speed, cleanliness, and safety.
  • Ensure locations are properly staffed, scheduled, supplied, and prepared for peak periods.
  • Identify underperformance early and execute clear improvement plans.
  • Build and implement training and operating best practices across the district.
  • Support the successful launch of new locations as the company expands.

What We’re Looking For

  • Proven multi-unit leadership experience across cafes, restaurants, fast-casual, hospitality, or high-volume retail.
  • Strong track record of hiring and developing successful General Managers.
  • Hands-on knowledge of P&Ls, labor planning, inventory, COGS, waste, and cost control.
  • Demonstrated ability to improve underperforming locations.
  • Strong operational discipline and high standards for customer experience.
  • Comfortable spending significant time in locations working alongside managers and teams.
  • Direct, accountable leadership style with strong judgment and urgency.
  • Ability to support a 24/7 operation, including occasional nights, weekends, and emergencies.

What Success Looks Like

Every location has a strong GM, operating targets are consistently achieved, product and service standards remain high, and talented team members have clear opportunities to advance.

This is an opportunity for an experienced multi-unit operator to have significant ownership over a growing San Francisco hospitality concept and help build the people, systems, and operating discipline required to scale.

Recruits Lab is managing this confidential search on behalf of our client.

Vacancy posted 2 days ago
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