Electrical Service Technician

Job Description

Job Description

Description:

Electrical Service Technician

High 5 Plumbing, Heating, Cooling & Electric is seeking a skilled Electrical Service Technician to join our growing team. This role offers the training, support, and tools needed to help you become one of the top Electricians in the state. We take pride in developing exceptional tradespeople who deliver outstanding service to our customers every day.

At High 5, our mission is simple but powerful: To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you’re looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you.

Why Join Us?

• Competitive Compensation : Earn an estimated $90,000–$120,000+ annually based on performance.
• Weekly Pay : Get paid every Monday!
• Benefits : Medical, dental, vision, and life insurance coverage for you and your family.
• Company-Matched 401(k ): Invest in your future with employer contributions.
• Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
• No On-Call Schedule : Maintain work–life balance with zero on-call requirements.
• Dispatch From Home : Start your day in a company-provided, fully stocked vehicle.
• Career Growth & Training : Access ongoing professional development from some of the best trainers in the industry.

Responsibilities

• Diagnose and repair residential Electrical systems with precision, efficiency, and safety in mind.
• Provide thorough system evaluations and clearly communicate findings and recommended solutions to homeowners.
• Educate customers on service options, system performance, maintenance plans, and product upgrades.
• Present pricing and financing options confidently to help customers make informed decisions.
• Build trust through transparent communication and high-quality workmanship, with a focus on delivering 5-star customer experiences.
• Identify and capitalize on opportunities to sell additional services or replacements when appropriate.
• Maintain accurate records of work performed, parts used, and sales activity in dispatch or CRM software (e.g., ServiceTitan).
• Ensure vehicles are clean, stocked, and ready for daily appointments.
• Collaborate with office staff, dispatchers, and other departments to ensure seamless job completion and follow-up.
• Attend ongoing technical and sales training to stay current on equipment, best practices, and sales techniques.
• Other job duties as assigned.

• Valid journeyman or residential wireman license (or ability to obtain).
• 1–2 years of residential electrical service experience.
• Strong troubleshooting and diagnostic skills for panels, circuits, lighting, and service upgrades.
• Comfortable explaining solutions and presenting repair or upgrade options to homeowners.
• Excellent communication and customer service skills.
• Professional appearance and ability to work independently in the field.
• Valid driver’s license with clean driving record.
• Physically able to lift 50+ lbs, climb ladders, and work in crawlspaces or attics.
• Familiar with or willing to learn service software (e.g., ServiceTitan).