Guest Experience Quality & Standards Lead
PVH (Tommy Hilfiger/Calvin Klein)
Aero is seeking an Experience Standards & Quality Manager to safeguard and elevate the guest experience across cabin and lounge environments. You will lead hands-on efforts, uphold service excellence, and partner with the Experience leadership team to translate feedback into improvements. This role focuses on building our Southern Florida Experience team, managing talent acquisition and future base coordination, ensuring flawless lounge presentation, fleet readiness, and alignment with Aero's #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)
Vacancy posted 4 days ago
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