Warehouse Associate

Description POSITION SUMMARY The Warehouse Associate position is a hands-on role responsible for material movements within the warehouse including, but not limited to, incoming deliveries, stocking materials, staging materials for upcoming projects, delivery/shipping activities, and inventory counts/accuracy. The Warehouse Associate will ensure the warehouse is always kept clean and organized. This individual must be able to operate a forklift, move inventory, possess strong organizational skills, and demonstrate a team player mentality. ROLE AND RESPONSIBILITIES Adheres to all company Rules, Guidelines, SOPs, and Work Instructions. Maintains a clean well-organized warehouse that is representative of an industry-leading supplier. Receives items utilizing a 3-way match process verifying packing slip, physical product, and purchase order. Accurately processed receipt transactions and allocations within the ERP System. Ensure items are correctly stocked physically and systematically in the correct bin locations. Process shipments/transfers in the Epicor P21 System and process within the logistics provider systems. Assist walk-in customers in identifying the appropriate products and solutions for their requirements. Creates customer orders in the Epicor P21 system for walk-in customers/front counter sales. Processes customer returns (RMAs) according to the established business processes/guidelines. Performs daily cycle counts and participates within the quarterly physical inventory count process. Performs kitting and hand assembly of pipe stack kits for ease of use for customers/field team. Safely utilizes warehouse equipment (i.e., banding equipment, cutting tools, stairs, forklifts). Ability to exhibit and maintain a helpful, friendly, positive attitude even during stressful situations. Perform any other duties or assignments as directed by Management. Requirements QUALIFICATIONS AND EDUCATION REQUIREMENTS COMPETENCIES Fluent reading, writing, and speaking of the English language Proficiency with Microsoft Office applications (Word, Excel, Outlook) Experience with ERP/accounting software (Epicor Prophet 21, QuickBooks, FreshBooks, or similar) Ability to operate a forklift safely and effectively Strong organizational skills with the ability to prioritize and manage multiple tasks EDUCATION, EXPERIENCE, CERTIFICATIONS High School Diploma (or equivalent). Associate degree (or equivalent) in logistics, business, or supply chain management preferred. Ability to fluently read, write, and speak the English language. 3-5 years of warehouse management experience. (Preferred) Experience and proficiency within Epicor Prophet 21. (Preferred) HOURS/SHIFT Day Shift Monday to Friday Available to work extended hours as needed WORK SETTING/LOCATION In-Person Warehouse Environment PHYSICAL REQUIREMENTS Ability to work within a warehouse with various temperature ranges throughout the year. Ability to (visually read small print) speak and hear clearly in English while communicating with customers, staff, and management.