Admission Coordinator

Job Description

Job Description

About Us: At the core of American Medical Administrators exists a foundation rooted in integrity, work ethic, and competence. These pillars generate the inertia that produces our organization's results. Every action taken, big or small, is based on the premise of "doing the right thing, period. We are currently seeking an Admission Coordinator.

Job Responsibilities and Duties:

• AMA is seeking a highly outgoing, organized, and results-driven Admission Coordinator to support nursing home census growth and deliver an exceptional experience for prospective residents, families, and referral partners. This full-time role is ideal for a professional who thrives in relationship-building, understands the admissions process in post-acute or long-term care, and can balance community outreach, financial screening, tours, and conversion follow-up in a fast-paced environment.

• Develop, grow, and maintain referral relationships with hospitals, rehabilitation centers, physicians, case managers, discharge planners, assisted living communities, and other community partners

• Travel regularly to referral sources and partner locations to strengthen business relationships and generate admissions opportunities

• Coordinate and manage the admissions process from initial inquiry through move-in

• Conduct resident and family tours with warmth, professionalism, and strong follow-up

• Review and run financials for referrals, including payer-source evaluation, insurance verification, and identification of appropriate admission opportunities

• Partner with clinical, business office, and leadership teams to assess referral appropriateness and ensure smooth transitions

• Maintain consistent communication with families, residents, hospital teams, and internal departments

• Track referrals, conversions, denials, pending admits, and other census-related metrics

• Support ongoing census improvement strategies and help execute outreach and conversion plans

• Document referral activity, admissions status, and follow-up actions accurately and on time

• Represent AMA professionally at community events, networking opportunities, and referral meetings

Requirements

• Experience in nursing home admissions, skilled nursing admissions, healthcare marketing, case management, intake, or a closely related healthcare role

• Proven ability to build and maintain relationships with referral sources

• Ability and willingness to drive to hospitals, physician offices, and other referral partner locations

• Experience running financials for referrals, including:

  • Payer review

  • Insurance screening

  • Benefit verification

• Strong multitasking ability, with the capacity to manage tours, referral follow-up, admissions coordination, and census-building activity simultaneously

• Excellent verbal and written communication skills

• Friendly, energetic, polished, and highly outgoing personality

• Strong organizational skills and attention to detail

• Proficiency with email, spreadsheets, admissions logs, and customer relationship tracking systems

• Valid driver's license and reliable transportation

Preferred

• Experience in a skilled nursing facility, rehabilitation center, long-term care setting, or post-acute care environment

• Knowledge of:

  • Medicare, Medicaid, and managed care

  • Commercial insurance and private-pay admissions

  • Bed management, payer mix strategy, and census development

• Experience collaborating with interdisciplinary teams, including nursing, therapy, and business office personnel

• Familiarity with local healthcare referral networks and community outreach

• Core traits for success:

  • Natural relationship-builder with strong follow-through

  • Comfortable working independently while staying aligned with leadership goals

  • Strong sense of urgency and responsiveness

  • Professional presence with a service-focused mindset

  • Ability to remain composed, flexible, and solutions-oriented in a fast-moving environment

Compensation: AMA offers a base salary range of $55,000-$65,000 annually, with final compensation based on experience and location. In addition to base pay, this role may be eligible for performance-based bonus opportunities. Bonus structure, eligibility, and payout criteria will be determined based on the needs, goals, and market conditions of each individual facility.

This is an opportunity to play a visible, high-impact role in helping residents and families find the right care while directly influencing the growth of the facility. AMA values professionals who combine hospitality, urgency, accountability, and strong business development instincts.

Benefits:

• Health Insurance

• Dental Insurance

• Disability Insurance

• Vision Insurance

• Employee Assistance Program

• 401(k)

• Life Insurance

• Paid Time Off

Additional Benefits:

• Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.

• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.

• Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.

These additional benefits are available to you without reducing your take-home pay!

We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executive Vice President of Recruitment will be considered unsolicited, and no fees will be owed.