HR Generalist

The HR Generalist will take ownership of core HR functions including payroll processing, full-cycle recruiting, and maintaining compliance records. This role is responsible for ensuring accurate and timely payroll using iSolved/Dominion Payroll, supporting employee lifecycle processes, and partnering with Office Managers to maintain up-to-date certification and licensure records for clinical staff. This position reports to the CEO.

About KidMed

Founded in 2009, KidMed is a pediatric-only urgent care clinic that treats children facing non-life-threatening illnesses or injuries. KidMed's pediatric board-certified physicians and pediatric providers are highly skilled and trained to diagnose and treat a child's urgent care needs. KidMed's team loves what they do and the kids in their care. KidMed bridges the gap between a child's pediatrician and a traditional ER. Today, KidMed has grown and operates four locations in the Richmond region and Stafford, Virginia. Every day, seven days a week, KidMed providers and staff provide quality, evidence-based pediatric urgent care services, delivered with compassion and care, to thousands of young patients.

Responsibilities

Payroll & HRIS Administration
• Accurately process bi-weekly payroll using iSolved/Dominion Payroll, including timecard review, adjustments, and benefit deductions.
• Maintain and update employee records in the HRIS system, including new hires, pay changes, and terminations.
• Serve as the primary contact for payroll questions and troubleshoot payroll-related issues and/or discrepancies.
• Ensure payroll and HR data integrity and compliance with state and federal labor and payroll laws.
• Administer deductions on third party vendor portals for benefits and retirement plans to ensure accurate billing and employee coverage.
• Ensure compliance with internal audits and external reporting requirements (i.e. Quarterly wage reports, EEO-1 Reporting, etc.).

Employee Relations & Workplace Culture
• Act as a trusted advisor to leadership and staff on employee relations matters, addressing concerns proactively to maintain a positive work environment.
• Mediate and resolve workplace conflicts with professionalism, confidentiality, and fairness.
• Conduct inquiries into employee complaints and workplace issues, ensuring compliance with employment laws and clinic policies.
• Foster an inclusive and supportive workplace culture that aligns with the clinic's values and commitment to patient care.

Recruiting & Onboarding
• Own the full-cycle recruitment process, from posting jobs and screening candidates to coordinating interviews and offers.
• Collaborate with hiring managers to understand staffing needs and ensure timely hires.
• Manage background checks, offer letters, coordinating credentialing for providers, and onboarding paperwork.
• Facilitate a smooth onboarding experience for new hires, in coordination with Office Managers.

HR Operations & Support
• Support the CEO in implementing and administering HR policies and initiatives.
• Respond to employee inquiries regarding benefits, time off, policies, and HR procedures.
• Maintain electronic personnel files and ensure compliance with recordkeeping requirements.

Employee Certification Tracking
• Partner with Office Managers to track and maintain up-to-date employee certifications and licenses, ensuring compliance with clinical and regulatory standards.
• Maintain organized and accurate records of all certifications, renewal dates, and training completions.

Job Requirements
Knowledge, Skills, and Abilities
• Proficiency with applicant tracking systems and HRIS/payroll software.
• Working knowledge of HR best practices and employment regulations.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced, after-hours urgent care environment, demonstrating flexibility and adaptability.
• Skill in exercising high degree of judgment, discretion, and decision-making abilities.
• Exemplify the positive behaviors expected by all members of the team.

Required Education/Experience
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3-5 years of experience in HR with direct experience processing payroll and managing recruitment.

Work Environment/Physical Demands
• Ability to be in-office to perform all job duties, unless otherwise agreed upon by employee and department manager
• Ability to perform moderate physical effort such as walking, typing, and extended periods of sitting. Expected work hours are 40 hours a week, 8:00am - 5:00pm.
• Must have adequate vision, hearing, speech, and sense of touch to enable one to quickly and accurately perform tasks such as reading small print, monitoring equipment, communicating with patients and peers, and defining details.