Manager, Internal Communications

Overview Leads divisional internal communications infrastructure, and execution. Serves as a trusted advisor to leadership—translating business priorities into clear, compelling messaging while ensuring consistent, high-quality delivery across all channels. Oversees communications platforms, editorial standards, and a team responsible for content creation and channel execution. Responsibilities Lead & develop team of communications professionals, including design, video, and channel execution roles; set high performance standards and drive accountability. Partner with senior leaders to shape communications strategies that advance key business priorities and influence outcomes. Own editorial standards and oversee all written, visual, and multimedia content; ensure clarity, consistency, and alignment with Vanguard brand. Lead end-to-end communications infrastructure (SharePoint/intranet, newsletters, distribution lists, planning, measurement, and multimedia integration); ensure channels are optimized, integrated, and aligned to audience needs. Drive end-to-end delivery of communications—from planning through measurement—ensuring timely, high-quality outcomes. Act as a trusted advisor to resolve competing priorities, shape messaging, and guide channel strategy across stakeholders. Apply data, insights, and industry best practices to improve communication effectiveness and elevate the crew experience. Support communications strategy and execution for major divisional events and key initiatives. Qualifications 5+ years of relevant experience, including internal communications strategy and execution. Demonstrated experience translating business strategy into communications. Strong writing, editing, and editorial judgment; ability to maintain high content standards across formats. Experience managing communications channels and infrastructure (e.g., intranet, newsletters, measurement). Proven people leadership or team management experience preferred. Experience managing creative resources (design, video) preferred. Undergraduate degree or equivalent experience required; advanced degree preferred. What Sets You Apart Strategic thinker with strong execution discipline. High standards for quality, clarity, and consistency. Skilled at influencing without authority and navigating complexity. Data-driven and focused on measurable impact. Special Factors Sponsorship: Vanguard is not offering visa sponsorship for this position. #J-18808-Ljbffr