Food Runner

Food Runner

Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin. At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience. If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.

As a Food Runner, you will quickly and accurately deliver orders from the kitchen, ensuring dishes meet guest specifications while assisting with ticket organization and dietary needs. You will maintain a seamless service flow by clearing, sanitizing, and resetting tables efficiently while keeping service stations fully stocked.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.

Work Experience

Duties/Responsibilities

• Deliver food orders from the kitchen to guests' tables quickly and accurately.
• Ensure proper table setups (cutlery, napkins) before the food arrives.
• Assist the kitchen expediter by organizing tickets and verifying that dishes match guest specifications and dietary restrictions.
• Communicate guest requests (e.g., drink refills, extra condiments) to the appropriate server.
• Clear tables promptly after guests leave, sorting dishware, glassware, and silverware for the dish station.
• Sanitize and reset tables efficiently to minimize wait times for incoming guests.
• Maintain the overall cleanliness of the dining room floor, including sweeping up spills and clearing away debris.
• Restock service stations with napkins, silverware, and glassware throughout the shift.
• Provide a warm, friendly greeting to guests when approaching their tables.
• Answer basic menu questions and accommodate impromptu guest requests.
• Work collaboratively with servers, bartenders, and kitchen staff to ensure smooth, efficient service.

Qualifications

• Previous experience as a food runner, busser, or similar hospitality role is a plus, but a great attitude and willingness to learn are most important.
• Ability to carry heavy food trays and stand/walk for extended shifts.
• Strong verbal communication to relay information between front-of-house and back-of-house teams.
• Capacity to remain calm and efficient in a fast-paced environment.