LOS ANGELES HEAD COACH

Overview A Head Coach is someone who leads and develops the Youth Programs team and embodies Sender One core values when making decisions. As a coach and mentor, the Head Coach collaborates with the Programs Manager to ensure all Sender One staff, including rec & comp coaches, are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors. Responsibilities Expert on all the responsibilities of a Youth Programs Supervisor, Youth Program Coordinator, Youth Program Shift Lead, Camp Lead, and Camp Coordinator; Complete goals on development plan set by the Programs Manager; Develops, directly or indirectly, the curriculum for the recreational & competition team and seasonal Camp sessions; Oversee and assist the Comp Team Coaches during practices to prepare the climbers for competitions; Collaborate with and notify the Route Setting team on what the Comp Team curriculum is to help the Route Setters set specific needs of the team; Coach at USAC local, regional, divisional, and national level competitions during the bouldering/sport climbing season; Organize team events, including but not limited to tryouts, team building events, end of season celebrations; Manages and trains recreational & competition coaches to ensure the delivery of program curriculum is meeting Sender One standards; Check in with assigned staff on a monthly basis and ensure team coaches are performing at the expected level; Connect with parents & climbers and receive feedback about the teams through emails, phone calls, and in-person interactions; Attend the weekly YP meeting to guide the department’s strategy and provide the curriculum to the teams; Collaborate with Programs Manager to develop the Youth Programs department. Qualifications Profile An experienced and trusted advisor for staff – discover & connect with others; Delegates and communicates with staff clearly and respectfully; Passionate about climbing, working with kids, and instructing; Ability to harness imagination and find novel approaches to shared responsibilities; Ability to learn and grow from each task, challenge, and interaction while seeing them through to the end; Open to receiving & providing feedback, guidance, insight, assistance, and perspective in a professional manner; Work with a team, provide support to fellow team members, share ideas, and earn trust; Take initiative and have the drive to grow professionally. Industry Experience Top rope & lead belay and climbing experience; Knowledge of Google Suite Gmail, Sheets, Docs, Drive, etc.; Interviewing & Hiring experience; Knowledge of Rock Gym Pro reporting & data handling; Knowledge of Basecamp; Experience coaching and instructing; Experience with USAC competition format and rules. Time Commitment Must be able to work a minimum of 25 hours in the Youth Programs department per work week (Sun – Sat); Must be fully available to attend the USAC competitions the competition team officially attends; Must be able to work certain morning, night, and alternate weekend day shifts depending on business, operational, and/or competition needs; Must attend Weekly YP meeting; Must attend the Mandatory All Staff Quarterly meeting. Key Performance Indicators Comp Team Net Promoter Score #J-18808-Ljbffr Climbing Business Journal