Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

$15 - $16 per hour

Planet Fitness

Customer Service Representative

Benefits: Free uniforms, opportunity for advancement, paid time off, training & development, employee discounts, flexible schedule

Job Title: Customer Service Representative

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities:

  • Greet/meet potential members, providing a great customer experience.
  • Handle front desk related tasks: answering phone calls in a polite and friendly manner to assist with questions or concerns, taking info calls and tours, assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
  • Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements:

  • Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications:

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

Physical Demands:

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

Benefits:

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA - Advancement Opportunities

Compensation: $15.00 - $16.00 per hour

Planet Fitness
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Norfolk, NE vacancy
  •  ...Customer Service Representative III The Customer Service Representative III provides outreach, health education, navigation and eligibility assistance to patients and non-patients. This position also performs enrollment activities, referral services, and serves as an... 
    Suggested
    Work at office
    Local area
    Afternoon shift
    Early shift

    Midtown Health Center

    Norfolk, NE
    1 day ago
  •  ...CSR-Customer Service Representative Full-time & Part-time Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant... 
    Suggested
    Hourly pay
    Full time
    Part time
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift

    Domino's Pizza

    Norfolk, NE
    16 hours ago
  • $18 - $22 per hour

     ...Packaged Gases Customer Service Representative Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services... 
    Suggested
    Hourly pay

    MATHESON

    Norfolk, NE
    4 days ago
  • $77k - $143k

     ...identify shared priorities, and navigate solutions that link customers to Novartis resources all with the goal of improving patient outcomes...  ...-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. Harness... 
    Suggested
    Local area
    Remote work
    Home office
    Visa sponsorship
    Relocation package

    Novartis

    Norfolk, NE
    2 days ago
  • $12 - $15 per hour

    Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible...  ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting... 
    Suggested
    Hourly pay
    Full time
    Part time

    Family Dollar

    Norfolk, NE
    16 hours ago
  •  ...Competitive salary Flexible schedule You May Be a Great Fit as a Customer Care Manager at Tanner Lancaster - State Farm if: You’re the...  ...about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re a... 
    Work at office
    Flexible hours

    Tanner Lancaster - State Farm Agent

    Norfolk, NE
    4 days ago
  •  ...bonus Training & development You May Be a Great Fit as a Customer Care Manager at Tyler Ayers - State Farm Agent If: You’re the...  ...about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You’re... 
    Work at office
    Relocation package

    State Farm

    Norfolk, NE
    4 days ago
  •  ...Service Sales ProfessionalWe are looking for a Service Sales Professional with a track record of developing new commercial HVAC, retrofit...  ...to healthcare, commercial, institutional, and industrial customers.You Will Be Responsible For:Prospecting and closing new commercial... 

    gpac

    Norfolk, NE
    4 days ago
  • $69k

     ...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear...  ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... 
    Remote work
    Work from home
    Flexible hours

    HMG Careers

    Norfolk, NE
    2 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Norfolk, NE
    16 hours ago
  •  ...dinner hours, and closing shifts. We are very flexible and can accommodate different schedules. We have both cook positions and customer service positions available. The opportunity to be a supervisor is there for anyone ready to put the work in.Starting at 14.00/hr... 
    Flexible hours
    Day shift
    Afternoon shift

    Taco John's - Murray 5G, Inc.

    Norfolk, NE
    11 days ago
  • $15 - $16 per hour

     ...advancement Paid time off Training & development Employee discounts Flexible schedule Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt Job... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours
    Shift work

    Planet Fitness

    Norfolk, NE
    a month ago
  •  ...highly skilled laborers with top-tier employers across industries such as construction, manufacturing, logistics, and industrial services. Our mission is to supply dependable, qualified talent to meet the critical workforce needs of our clients. We are looking for an... 
    Full time
    Work at office

    Force Power Staffing

    Norfolk, NE
    11 days ago
  • $17 - $23 per hour

    ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries... 
    Hourly pay
    Full time
    Shift work
    Day shift
    Early shift

    Aldi Inc.

    Norfolk, NE
    3 days ago
  •  ...Customer Service Representative Part Time Shift: First / Day Second / Afternoon Third / Night Reports To: Store Manager Position Description Summary: As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are... 
    Part time
    Flexible hours
    Shift work
    Night shift

    Cubby's

    Norfolk, NE
    1 day ago
  • Job Title Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience...
    Temporary work
    Work experience placement
    Flexible hours
    Afternoon shift

    Phenom People

    Norfolk, NE
    4 days ago
  •  .... What You Will Be Doing: Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and...  ...One or more years of office experience Excellent customer service skills Organized and great time management skills Ability... 
    Monday to Friday

    Kubat Respiratory

    Norfolk, NE
    4 days ago
  • $15.5 per hour

     ...the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ( ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction... 
    Hourly pay
    Work at office
    Local area
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Day shift

    Target

    Norfolk, NE
    1 day ago
  •  ...Norfolk, NE. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding...  ...and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -... 
    Full time
    Part time
    Immediate start

    Taco Bell - Norfolk

    Norfolk, NE
    1 day ago
  •  ...Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project...  ...your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the... 
    For contractors
    Work from home

    ACD Direct

    Norfolk, NE
    1 day ago
  •  ...Counter Sales Representative Your career grows here. At Echo Electric, a brand owned by Sonepar...  ...new products. In addition, assist customers during the sales/purchase process and respond...  ...products, solutions and related services. Echo Electric is owned by Sonepar, a global... 
    Temporary work
    Local area
    Worldwide
    Shift work

    Sonepar Group

    Norfolk, NE
    3 days ago
  •  ..., GED, or equivalent experience Previous merchandising, customer service, and/or retail experience preferred Skills and Attributes...  ...Requirements: The physical demands described here are representative of those that must be met by an employee to successfully... 
    Weekly pay
    Full time
    Part time
    Work at office
    Local area
    Monday to Friday
    Flexible hours
    Early shift

    Jobs for Humanity

    Norfolk, NE
    1 day ago
  •  ...all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min...  ...Walking Disclaimer This job description represents an overview of the responsibilities for the above... 
    Full time
    Part time
    Flexible hours
    Shift work

    Tractor Supply

    Norfolk, NE
    16 hours ago
  •  ...- - Responsibilities: Deliver, sell, and merchandise FritoLay products to stores; Drive FritoLay truck on assigned routes; Unload orders and stock shelves; Build relationships with store managers and customers; Execute national initiatives and merchandising displays... 

    FRITO LAY

    Norfolk, NE
    1 day ago
  •  ...Route Sales Representative Route Sales Representatives are critical to our success at FritoLay! Our Route Sales Representatives are responsible...  ...for team members', experience different stores, and meet new customers Grow sales on the route by building relationships, selling... 
    Full time
    Local area
    Remote work
    Shift work
    Weekend work

    FRITO LAY

    Norfolk, NE
    2 days ago
  •  ...Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager... 
    Full time
    Part time
    Shift work

    Taco Bell - Norfolk

    Norfolk, NE
    4 days ago
  •  ...workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Produce Clerk Department:...  ...General Function: Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is always... 
    Work experience placement

    Hy-Vee

    Norfolk, NE
    4 days ago
  •  ...workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Courtesy...  ...people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a... 
    Hourly pay
    Shift work

    Hy-Vee

    Norfolk, NE
    16 hours ago
  •  .... We are seeking a Help Desk Technician to join our Managed Services team and support a diverse portfolio of business clients. This...  ...Resolve most tickets in-office via remote tools, but travel to customer site is required if needed. EDUCATION/EXPERIENCE: ~2-5 years... 
    Extra income
    Part time
    Work at office
    Local area
    Remote work
    Shift work

    ALLO Fiber

    Norfolk, NE
    1 day ago
  •  ...Job Title: Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or Part-Time Job Type: Part-time About The Role: We are looking for a friendly, organized, and customer-focused Customer Service Representative... 
    Part time
    Immediate start
    Remote work
    Flexible hours

    Passport Equals Travel Adventures

    Norfolk, NE
    8 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!