Security Service Manager

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Security Service Manager – Day Shift | Lead the Team, Own the Territory, $53K+ Package Ready to step out from behind a desk and into a leadership role that keeps you moving? Allied Universal is looking for a Security Service Manager to be the go-to leader for our security officers and clients: building relationships, solving problems in the field, and making sure every site runs at its best. All of it happens on a day shift schedule . This isn't just a salary. It's a full package built for someone on the move: $53,303 annual compensation : $49,793 base salary plus a $3,510 auto allowance ($135 every paycheck) 20% annual bonus potential , so you can earn even more Day shift to keep your evenings free Company fuel card , so gas is covered Company laptop and cell phone, to work from anywhere Company T&E card , with no out-of-pocket travel expenses Full-time with a company that has 800+ locations nationwide Valid driver's license required.

RESPONSIBILITIES:

Caring Leadership, Client Engagement, and Operational Oversight: Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability Safety and Compliance: Respond to escalated issues professionally, coordinating with clients and internal teams Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies

QUALIFICATIONS (MUST HAVE):

Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment. Experience in leading development, and retaining a diverse team while building positive client relationships Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner Proficiency in web-based applications and computer systems, including Microsoft Office Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence Excellent oral and written communication skills Knowledge of safety protocols and delivery service Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Professional, articulate and able to use good independent judgment and discretion Experience managing a dispersed workforce in a multi-location operation Law enforcement, military and/or contract or proprietary security services, or facility management experience American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification Previous payroll, billing and scheduling experience Aptitude with security systems; CCTV, Access Control, and badge administration Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Alliedbarton Security Services