Operations Coordinator

DESCRIPTION

Operations Coordinator

The coordinator for Operations will have a hands-on leadership role in all operational activities. Your role is to effectively manage and oversee events, warehouse procedures and manage team members. You will lead/train team members, and serve as the point of contact for operational duties, directing, coordinating, and planning to ensure that all Kona Ice of E Livingston & NW Oakland Counties Travelin' Tom's of Holly run efficiently while improving day to day operations

Responsibilities:

• Manages the efforts of the team to include assigning daily tasks, communicating job expectations, supervising efforts, and educating on operational procedures, warehouse expectations and equipment.
• Ensures event operations, warehouse processes, and equipment are to standards required through daily evaluation and upkeep, by monitoring processes, procedures and items needed to prepare and run all events
• Coordinates, plans, and directs team to ensure that all equipment is cleaned, maintained, and properly stocked for daily events
• Maintain inventory, including ordering flavors, cups, and other supplies.
• Run errands as needed to facilitate event operations, including purchasing needed supplies, ice, tools, etc.
• Maintain a system of operations and equipment maintenance
• Serves as the first point of contact to support employees-if needed resolve personnel concerns and provide feedback
• Works events and knows how to set up and take down each Ice unit - including unit preparation, end procedures.
• Assist owners with hiring, training, coaching, and supervising
• Assist in developing personal growth opportunities and recognition /reward programs for team members
• Other duties as assigned

REQUIREMENTS

• Min. High School diploma; with 2 years of driving experience; additional qualifications within management/operations are a plus
• Open availability/weekends required
• Excellent customer service and communication skills
• Be able to reach, bend, stoop and frequently lift up to 25 lbs.
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Strong self-initiative, time management skills, and ability to problem-solve
• Knowledge of with scheduling tools including Google, MKB, Microsoft
• A creative mind with an ability to suggest improvements

Kona Ice is a fun, always changing work environment. We are a mobile vendor so your office moves. You are out in the community meeting new people everyday. You get to be part of a growing franchise and learn what it is like to be an entrepreneur. We're mobile. We're fun. We're stocked with the most delicious flavors you've ever tasted. Need a moment of pure bliss? Kona Ice has you covered. Come visit us, let our sweet tunes sweep you away to an island in the middle of the ocean. And while you're there, kick up your feet and enjoy a nice cup of our premium shaved ice.