RV Service Advisor

RV Service Advisor - Full Time - Mesa, AZ

Join a dealership where Our People Make the Difference . We are seeking a customer-focused RV Service Advisor to support our growing service department. If you enjoy helping customers, coordinating repair work, and being part of a respected Arizona RV dealership with over 60 years of history, this is the role for you.
What You'll Do

• Customer Service Intake - Greet customers, document concerns, and create accurate repair orders.
• Service Coordination - Work closely with technicians to ensure timely and correct repairs.
• Estimate Preparation - Provide clear and accurate parts and labor estimates.
• Status Communication - Keep customers informed throughout the repair process.
• Warranty Support - Assist with warranty claims and required documentation.
• Parts Collaboration - Coordinate with the parts department to source needed components.
• Quality Review - Verify completed work orders and ensure customer satisfaction.
• Record Management - Maintain organized and compliant service documentation.

Qualifications

• High school diploma or GED required.
• One year of dealership experience is preferred.
• Equivalent combinations of education and experience will be considered.

Compensation

Compensation is based on experience and skill. This is a salary plus commission position.
Physical Requirements

• Regularly required to stand, walk, reach, talk, and hear.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• Must regularly lift/move up to 25 lbs and occasionally 100+ lbs .
• Vision requirements include close vision and ability to adjust focus.
• Reasonable accommodations available.

Benefits

• Health Insurance
• Dental & Vision
• 401(k)
• Sick and/or Vacation Pay

Why Work With Us

For more than 60 years , our Mesa, Arizona dealership has shared a passion for the open road. We offer unmatched customer service, ans sale and service both new and used RVs, and a workplace culture built on our mission:

"Our People Make the Difference."

If you're ready to join a team that values integrity, customer care, and long-term relationships, we'd love to hear from you.